Front Desk Representative
2 weeks ago
The Front Desk Representative is a key position in our restaurant, responsible for creating a warm and welcoming atmosphere for our guests. As the first point of contact, this role requires excellent communication skills, attention to detail, and the ability to work well under pressure.
About the JobWe are seeking a highly organized and efficient individual to manage the front desk operations, ensuring a seamless experience for our guests. This includes greeting and seating guests, managing reservations, and providing accurate wait times.
The ideal candidate will have previous experience in a similar role, preferably in a high-volume restaurant setting. They must be knowledgeable about our menu, policies, and procedures, as well as proficient in OpenTable and online ordering systems.
In addition to their technical skills, our Front Desk Representative must possess excellent interpersonal and communication skills, with the ability to lead by example and demonstrate good judgment.
Responsibilities- Greet guests warmly and efficiently, ensuring a positive first impression.
- Manage reservations, including recording, printing, and sharing important guest notes.
- Provide accurate wait times and monitor the waiting list.
- Manage take-out and delivery orders as directed by management.
- Maintain the cleanliness and organization of the front desk area, including regular restroom checks.
- Perform other duties and tasks as assigned by management.
- High school diploma or equivalent required.
- Previous experience as a Host/Hostess preferred.
- Working knowledge of OpenTable and online ordering systems preferred.
- Basic computer skills required.
We offer a competitive salary and benefits package, including:
- $45,000 - $60,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Opportunities for professional growth and development.
SWRG INC is a leading restaurant company, committed to providing exceptional dining experiences for our guests. We are proud to offer a dynamic and supportive work environment, where our employees can grow and thrive.
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