Sales Gallery Leadership Role

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States Hilton Grand Vacations Full time

Hilton Grand Vacations is a leader in the vacation ownership industry, with a commitment to innovation and quality. As a Sales Gallery Supervisor, you will be responsible for leading the Sales Gallery Team by teaching and training them to provide exceptional service to our internal and external clients.

The role requires strong leadership skills, with the ability to develop and implement policies and procedures for the Gifting, Front Desk, and Kitchen Teams. You will also be responsible for coordinating scheduling and staffing of the Sales Gallery Teams, ensuring that excellent customer service standards are practiced.

Key Responsibilities:
  • Lead and Develop the Sales Gallery Team: Teach and train team members to deliver outstanding service to both internal and external clients.
  • Policies and Procedures: Develop and implement policies and procedures for the Gifting, Front Desk, and Kitchen Teams.
  • Scheduling and Staffing: Coordinate and manage the scheduling and staffing of the Sales Gallery Teams.
  • Customer Service: Ensure that exceptional customer service standards are practiced by the Sales Gallery Teams.

What We Offer:

  • Competitive Salary: $60,000 - $80,000 per year, based on experience.
  • Benefits Package: Comprehensive medical, dental, and vision insurance from day one, 401(k) plan with company match, life insurance, and more.
  • Team Member Travel Program: Enjoy discounted rates at incredible properties around the globe.
  • Generous Paid Time Off: Get paid time off to relax and recharge.

Qualifications:

  • High School Diploma/GED: A high school diploma or equivalent is required.
  • 3-5 Years of Experience: Three to five years of related experience in sales or management is preferred.
  • Management Experience: Two or more years of management or supervisory experience is required.


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