Front Desk Team Lead

3 weeks ago


Sens, Bourgogne-Franche-Comté, United States Boyd Gaming Full time
Job Overview

At Boyd Gaming, we are committed to delivering exceptional customer experiences and maintaining a leading position in the casino entertainment industry.

Compensation Package

The estimated salary for this role is $45,000-$60,000 per year, depending on experience and qualifications.

Job Responsibilities
  • Assist the Hotel Manager with daily front desk operations, supervising hotel staff and providing excellent service to guests.
  • Hire, train, evaluate, and counsel staff members to ensure high-performance team delivery.
  • Prepare weekly work schedules and maintain accurate time and attendance records.
  • Respond promptly to guest inquiries about hotel procedures and property information, resolving customer complaints or disputes effectively.
  • Perform duties of a Hotel Clerk as needed, demonstrating flexibility and adaptability.
  • Maintain knowledge of room rates, types, availability, hotel policies, and procedures, utilizing computer systems for various front desk and office tasks.
  • Ensure departmental adherence to applicable company and regulatory policies, contributing to a culture of excellence and compliance.
Requirements and Qualifications
  • Three years of experience as a front desk clerk, with supervisory experience preferred.
  • Able to use company software systems for hotel management and other applications.
  • Demonstrate exceptional customer service, communication, and interpersonal skills.
  • Must be able to obtain/maintain necessary certifications and/or licenses as required by local gaming regulations.
About Us

Boyd Gaming Corporation is an Equal Opportunity Employer and does not discriminate against any employee or applicant based on protected class.



  • Sens, Bourgogne-Franche-Comté, United States Residence Inn Las Vegas Full time

    Job OverviewThe Front Office Manager is a key role at Residence Inn Las Vegas, overseeing the operation of Guest Services, Concierge and Uniformed Services/Transportation. This position ensures exceptional quality service to guests while maximizing room revenue and occupancy.Responsibilities:Provide attentive and courteous service to all guests, responding...


  • Sens, Bourgogne-Franche-Comté, United States SWRG INC Full time

    The Front Desk Representative is a key position in our restaurant, responsible for creating a warm and welcoming atmosphere for our guests. As the first point of contact, this role requires excellent communication skills, attention to detail, and the ability to work well under pressure.About the JobWe are seeking a highly organized and efficient individual...

  • Front Desk Ambassador

    2 weeks ago


    Sens, Bourgogne-Franche-Comté, United States Travel + Leisure Full time

    Unlock Your Career with Travel + Leisure Co.We're not just a company, we're a global team that's passionate about delivering exceptional vacation experiences. Our Vacation Ownership business line is the perfect blend of innovation and growth, with opportunities to learn and turn your passion into reality.As a Front Desk Ambassador at Travel + Leisure Co.,...


  • Sens, Bourgogne-Franche-Comté, United States Hilton Grand Vacations Full time

    Job SummaryWe are seeking a skilled and friendly Front Desk Coordinator to join our team at Hilton Grand Vacations. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling incoming calls, and maintaining accurate records.About the RoleThis is a full-time position with an estimated salary range of...


  • Sens, Bourgogne-Franche-Comté, United States EmployNV Youth Hub Full time

    We are seeking a detail-oriented and organized Administrative Assistant to join our team at EmployNV Youth Hub. The ideal candidate will have excellent communication skills, be proficient in Google Docs, and have experience with social media marketing and designing flyers in Canva.Key Responsibilities:Manage the front desk, greet visitors, and handle...


  • Sens, Bourgogne-Franche-Comté, United States Burlington Full time

    **Job Description:**The Customer Service Lead is responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service.**Core Responsibilities:**Lead by example, maintaining a customer-first focus and driving improvement of friendliness, speed of checkout, and customer feedback...


  • Sens, Bourgogne-Franche-Comté, United States ZUMA Full time

    POSITION PURPOSE:At ZUMA, we strive to provide exceptional service to our guests. As a Front of House Host/Hostess, you will play a vital role in ensuring a seamless dining experience. Your primary responsibility will be to assist the reception manager and senior receptionists during service, and to follow through with any tasks given to enhance the guests'...


  • Sens, Bourgogne-Franche-Comté, United States Wynn Resorts Full time

    Company Overview: Wynn Resorts is a renowned hospitality company that values exceptional guest experiences. Our team members are dedicated to delivering world-class service in every interaction.Job Description: As a Front Desk Representative, you will be the face of our resort, responsible for ensuring a seamless and memorable stay for our guests. Your...


  • Sens, Bourgogne-Franche-Comté, United States Hilton Grand Vacations Full time

    Hilton Grand Vacations is a leader in the vacation ownership industry, with a commitment to innovation and quality. As a Sales Gallery Supervisor, you will be responsible for leading the Sales Gallery Team by teaching and training them to provide exceptional service to our internal and external clients.The role requires strong leadership skills, with the...


  • Sens, Bourgogne-Franche-Comté, United States EmployNV Youth Hub Full time

    This Administrative Support Specialist role is available through EmployNV Youth Hub's Work Experience program. Eligibility for the program will be assessed for all applicants.Company: Allure Realty GroupPosition Title: Administrative AssistantHours: Full-timePay: $18.00/hourLocation Area: Spring ValleyWe are seeking a dedicated and task-oriented Front Desk...


  • Sens, Bourgogne-Franche-Comté, United States Planet Fitness, Inc. Full time

    We are seeking a Part Time Front Desk Representative to join our team at Planet Fitness, Inc. This role is responsible for providing exceptional customer service to our members and guests.About the RoleThe successful candidate will be responsible for:Providing member services, including checking in members, answering questions, and resolving issues;Managing...


  • Sens, Bourgogne-Franche-Comté, United States Virgin Hotels Full time

    Job DescriptionVirgin Hotels Las Vegas is seeking a highly skilled Group Reservations Manager to lead our Group Reservations team. In this role, you will be responsible for managing all group rooms blocks, maintaining inventory controls, and coordinating with Revenue Management, Front Desk, Sales Managers, and Convention Service Managers to ensure a seamless...


  • Sens, Bourgogne-Franche-Comté, United States AYR Wellness Full time

    About Us:At AYR Wellness, our mission is to be a force for good in all we do. We believe in investing in our employees and creating an environment where everyone can thrive.Job Description:The Intake position is a key role in our dispensaries, providing a warm and welcoming experience for patients and customers. As an Intake Specialist, you will be...


  • Sens, Bourgogne-Franche-Comté, United States CenterWell Full time

    We're seeking a Healthcare Support Specialist to join our team at CenterWell Senior Primary Care! As a valued member of our staff, you'll play a critical role in delivering exceptional patient care and supporting our mission to put health first.About CenterWell: We create experiences that put patients at the center. As the nation's largest provider of...


  • Sens, Bourgogne-Franche-Comté, United States Burlington Full time

    **Job Summary:**We are seeking a highly motivated and experienced Customer Service Lead to join our team at Burlington. As a Customer Service Lead, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service.**Key Responsibilities:**Model company core values and...


  • Sens, Bourgogne-Franche-Comté, United States Whole Foods Market IP, L.P. Full time

    Transform Customer Experiences at Whole Foods MarketAs a Customer Service Team Lead, you will play a vital role in delivering exceptional customer experiences and supporting the growth of our business.About the Role:We are seeking an experienced and passionate Customer Service Team Lead to join our team at Whole Foods Market. This is an exciting opportunity...


  • Sens, Bourgogne-Franche-Comté, United States Compass Group USA Full time

    Role OverviewWe are seeking a Food Service Team Lead to oversee the operations of our concession stands and provide an exceptional guest experience.About the RoleThe Food Service Team Lead will be responsible for managing multiple concession stands, assisting team members, and maintaining a safe environment.Key Responsibilities:Greet guests and respond to...


  • Sens, Bourgogne-Franche-Comté, United States Burlington Full time

    Customer Service Lead Job DescriptionWe are seeking a highly skilled and experienced Customer Service Lead to join our team at Burlington in Las Vegas. This is a part-time position that requires strong leadership skills, a friendly demeanor, and an interest in retail.About the Role:Lead day-to-day customer service initiatives and inspire associates to...


  • Sens, Bourgogne-Franche-Comté, United States The Venetian Resort Las Vegas Full time

    About The Job">The Venetian Resort Las Vegas is seeking an experienced Application Support Team Lead to join our IT team. This role will oversee the day-to-day operations of the application support team, ensuring timely response and effective support to our users.Key Responsibilities:">Manage queue of application service requests to ensure timely response...


  • Sens, Bourgogne-Franche-Comté, United States Resolute Road Hospitality Full time

    Lead Hotel Operations ManagerWe are seeking an experienced Hotel Operations Manager to join our team at Resolute Road Hospitality. This role will oversee the daily operations of our hotel, ensuring exceptional guest experiences and driving revenue growth.About the Role:Salary:$90,000/yearLocation:Las Vegas, NVThe ideal candidate will have a strong background...