Director, People and Culture

4 days ago

Lincoln, Nebraska, United States AccorHotels Full time
About the Role

We are seeking a highly skilled and experienced Director, People and Culture to join our team at AccorHotels. As a key member of our organization, you will be responsible for driving our human resources strategy and implementing initiatives that promote a positive and productive work environment.

Key Responsibilities
  • Employee Relations
    • Foster a positive and structured work environment that encourages the successful operation of the business.
    • Work alongside function leaders to investigate, document, and administer corrective action to address disciplinary, grievance, and workforce change situations.
    • Be the champion of processes to ensure fair treatment of employees and promote a culture of respect and inclusivity.
  • Recruitment
    • Hire new employees in conjunction with departmental leaders through our talent acquisition process.
    • Use interview guides and talent assessments to gain further information on potential candidates.
  • Employee Engagement and Communications
    • Strive to increase employee engagement by promoting a positive work environment and ensuring consistent delivery of business and employee information.
    • Represent the organization as an exemplary ambassador for our employee service culture.
    • Closely monitor labor turnover and take proactive actions to address trends and suggestions.
  • Learning and Talent Development
    • Ensure departments have adequate trainers and resources to support business needs.
    • Work with the learning and development leader to develop training programs that align with the hotel business plan.
    • Ensure all mandatory training is compliant and up-to-date.
  • Compensation and Benefits
    • Ensure annual pay increases are budgeted to market standards.
    • Approve executive compensation packages in conjunction with regional heads.
    • Ensure benefits grids are approved annually and aligned with pay parity.
  • Performance Management
    • Develop and implement performance management processes that promote employee growth and development.
    • Conduct bi-annual talent reviews and maintain associated documentation.
    • Facilitate the performance management cycle, including probation reviews, annual performance reviews, and development plans.
  • People and Culture Metrics
    • Monitor and report on key people and culture metrics, including labor turnover, learning and development hours, and employee engagement scores.
    • Provide guidance and recommendations to leaders and general managers to improve performance and address areas of concern.
  • Employee Marketing
    • Develop and implement employee marketing initiatives that promote a positive work environment and enhance employee engagement.
    • Represent the organization at town hall meetings, virtual competitions, and other employee engagement activities.
  • Housing, Transportation, and Activities
    • Ensure employees have access to safe and secure housing, transportation, and activities that promote work-life balance.
    • Work with the housing team to provide employees with a positive and enjoyable experience outside of work.
  • Finance
    • Act on behalf of the business to work through complex financial situations and reduce risk.
    • Interpret and implement company policies and employment legislation as appropriate.
    • Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.
Requirements
  • Education and Experience
    • Educated to bachelor's degree level or beyond in a business or human resources management related discipline.
    • Prior experience as a department head in a large, fast-paced organization.
    • Fluency in verbal and written English is essential; an additional language, such as Arabic, would be an advantage.
  • Skills and Competencies
    • Highly capable user of Microsoft Office programs, including Excel, Word, PowerPoint, and Outlook.
    • Previous working experience in a truly global work environment is essential.
    • Ideal candidate will have CIPD qualification to level 7.

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