Community Operations Assistant

2 weeks ago


Lincoln, Nebraska, United States CENTURY SALES AND MANAGEMENT LLC Full time
Job Overview

CENTURY SALES AND MANAGEMENT LLC is seeking a dedicated, team-oriented, and dependable individual to fill the role of Community Operations Assistant. This position involves collaborating closely with our Community Division to enhance rental revenue, uphold property standards, assist residents in finding their ideal homes, and deliver an outstanding living experience across our Community portfolio.

Key Responsibilities:

  • Support Community Managers at various properties, including providing office coverage and leasing assistance.
  • Assist the Senior Manager and Director of Community Management at the corporate office.

Specific Duties:

  • Provide support to Community Managers in their absence and fulfill their responsibilities as needed.
  • Handle leasing inquiries for communities, follow up on leads, conduct property tours, and explain the application process to prospective residents.
  • Address resident inquiries, ensure maintenance requests are processed efficiently and to a high standard, and engage with residents during property visits.
  • Enter work orders and coordinate with external vendors when necessary.
  • Maintain the cleanliness of community grounds, including all public and private areas.
  • Collaborate with the community manager to ensure operations align with established policies and procedures.
  • Assist with various projects as required.
  • Support Senior Manager(s) and Director with administrative tasks and initiatives.
  • Provide assistance during HUD and REAC inspections.
  • Travel to communities to collect rent payments and deliver them to the corporate office.
  • Perform other assigned duties as needed.

Position Requirements: Candidates should possess strong verbal and written communication skills, adaptability, and the ability to prioritize effectively amidst interruptions. A solid understanding of legal terminology related to policies, procedures, applications, and leases is essential. High organizational skills, flexibility, and reliability are crucial. A valid driver's license and access to dependable transportation are required. Previous experience in the industry, particularly in leasing, along with familiarity with relevant software and fair housing regulations, will be advantageous.

A comprehensive benefits package, including paid time off, health insurance, holiday pay, and a 401k plan, is available for this non-exempt position. Commissions are also provided based on the number of apartment units leased.



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