Strategic Account Manager

2 weeks ago

Denver, Colorado, United States Staples Full time

*** Candidate must reside in Colorado or Utah

Staples is a business-to-business organization. You are the essential link in our operations.

Our exceptional sales and support teams engage directly with companies of all sizes, providing tailored products and services to address our clients' specific requirements. We prioritize understanding our customers and leverage top-tier sales tools and technologies to identify optimal solutions. We are continually exploring innovative methods to achieve our objectives, dedicating time to enhance our skills and investing in our professional development, which allows us to access rewarding opportunities and advance our careers within and beyond the sales domain.

Key Responsibilities:

  • Achieve $2.5M in annual revenue by collaborating with Executive Leadership to devise an enterprise sales and revenue strategy aimed at securing high-value prospects.
  • Demonstrate extensive experience and proficiency in negotiating with C-Level executives for Fortune 500 clients.
  • Skilled in navigating intricate sales and business development cycles that involve multiple influencers and decision-makers.
  • Establish senior-level relationships with key targets and major accounts across various personas, influencers, and strategic partners.
  • Maintain transparency in pipeline management, pricing negotiations, and contract governance through CRM systems.
  • Exhibit expertise in understanding the purchasing processes of prospective industries and assist in product selection and standardization.
  • Collaborate with category specialists to enhance value and expertise, positioning Staples for success.
  • Work with the Revenue Management Team and Sales Engineer to make informed pricing decisions based on competitor analysis, account servicing needs, and future spending assessments.
  • Partner with internal resources, including support teams, sales engineers, account executives, and category experts, to fulfill customer requirements and ensure seamless onboarding.
  • Demonstrate a high level of business acumen and Strategic Selling methodologies to craft value-based deals that align with the customer's vision and initiatives (e.g., Inclusion & Diversity, sustainability, HR), while also understanding the competitive landscape; capable of designing and negotiating complex contracts.

Qualifications:

  • Proven ability to view rejection as a learning opportunity and proactively pursue next steps.
  • Demonstrated experience and success in managing programs or business development initiatives.
  • Ability to engage with senior-level prospects effectively.
  • Strong skills in delivering presentations both virtually and in-person.
  • Expertise in consultative selling, solutions selling, insight selling, negotiation, and advanced client management.
  • Capability to set targets, develop customer growth strategies, and collaborate with product category sales teams.
  • Strong understanding of business, financial, operational, and technological principles.
  • Ability to analyze industry trends and craft customized solutions based on Staples' value proposition.
  • Capacity to work independently with minimal supervision.
  • Proficiency in PowerPoint, Excel, and Outlook.

Basic Qualifications:

  • Bachelor's degree or equivalent work experience.
  • 7+ years of relevant experience managing large, complex customer accounts.

What We Offer:

  • An inclusive culture supported by associate-led Business Resource Groups.
  • Flexible Paid Time Off (22 days) and a comprehensive Holiday Schedule.
  • Discounts on online and retail purchases, Company Match 401(k), wellness programs for physical and mental health, and more.

At Staples, we actively promote inclusion, ensuring that all employees feel valued and empowered to contribute to their fullest potential. By fostering an inclusive culture, we naturally cultivate diversity, leading to a better workplace and innovative thinking that helps us exceed our customers' expectations through the collective strength of our team.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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