Technical Service Specialist

2 weeks ago


Chicago, Illinois, United States Sartorius Full time
Position Overview

We are seeking a dedicated Technical Service Specialist to join our team, focusing on the AMBR product line. This role is pivotal in providing exceptional service and support during field operations across various regions.

Key Responsibilities

As a Technical Service Specialist, your primary duties will include:

  • Conducting installations, calibrations, and preventative maintenance on a variety of Sartorius systems.
  • Performing troubleshooting and repairs, ensuring optimal performance of equipment.
  • Maintaining accurate records of service activities, including time, expenses, and work performed.
  • Collaborating with internal teams to address complex system issues and escalate as necessary.
  • Occasionally assisting with in-house service tasks as required.
Qualifications

The ideal candidate will possess:

  • An Associate's Degree in mechanical or electrical engineering, or equivalent certifications.
  • A minimum of 2 years of experience in a technical support or field service role within a high-tech environment.
  • Strong skills in diagnosing electrical, mechanical, and pneumatic systems.
  • Experience with automation and robotics is advantageous.
  • Proficiency in using Microsoft Office applications.
Personal Attributes

We value individuals who can:

  • Communicate effectively and build strong relationships with clients and team members.
  • Demonstrate problem-solving capabilities and a proactive approach to challenges.
  • Adapt to a dynamic work environment and manage multiple tasks efficiently.
What We Offer

Joining Sartorius means becoming part of a global leader in life sciences. We provide:

  • Opportunities for personal and professional development through various training programs.
  • A supportive work culture that emphasizes teamwork and collaboration.
  • Comprehensive health and wellness benefits, including medical, dental, and vision plans.
  • A flexible work environment that promotes work-life balance.

We look forward to welcoming talented individuals who are eager to contribute to our mission in advancing scientific discoveries.



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