Travel Insurance Claims Analyst
2 weeks ago
Join Our Team as a Claims Experience Specialist
Insight Global, a prominent player in the travel insurance sector, is seeking a dedicated Claims Experience Specialist to enhance our dynamic team. This essential role is focused on delivering superior claims services to our esteemed clientele, emphasizing a commitment to customer satisfaction.
Compensation: The hourly wage ranges from $18 to $22, based on the shift schedule.
Key Responsibilities:
- Exhibit a strong customer-focused approach to maintain high service standards within the claims sector.
- Oversee claims related to travel insurance offerings.
- Manage incoming inquiries from customers traveling both domestically and internationally.
- Provide immediate assistance for travel-related questions and urgent situations.
- Collect and evaluate travel-related information.
- Engage with travel and healthcare service providers.
- Address customer issues efficiently through various communication methods.
- Resolve customer complaints with professionalism and understanding.
- Respond to customer inquiries promptly and courteously.
- Collaborate with various teams to tackle diverse challenges.
At Insight Global, we are committed to creating an inclusive and diverse workplace where everyone can express their authentic selves daily. We are an equal opportunity employer, valuing every individual.
All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, veteran status, or any other legally protected status.
If you need assistance or reasonable accommodations during the application process due to a disability, please reach out to us.
Qualifications:
- Prior experience in claims, assistance, or related fields is essential.
- A background in medical and/or travel is beneficial.
- Flexibility to work various shifts, primarily during daytime and evening hours.
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