Outside Property Claim Representative Trainee

1 month ago


Richmond Heights, Virginia, United States Travelers Full time

Handles claims and other functional work involving one or more lines of business other than property ( auto, workers compensation, premium audit, underwriting) may be required.It is a mix of online, virtual, classroom, and on-the-job training.The on the job training includes practice and execution of the following core assignments:Handles 1st party property claims of moderate severity and complexity as assigned.Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit. Identifies and refers claims with Major Case Unit exposure to the manager.Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed.While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the positionPerform other duties as assigned.Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.



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