Property Loss Assessment Expert

2 weeks ago

Richmond, Virginia, United States Erie Insurance Full time

Company Overview
At Erie Insurance, we pride ourselves on being a Fortune 500 organization that values diversity and inclusivity among our workforce of over 6,000 employees and 13,000 independent agencies.

Benefits Beyond the Basics
We are committed to providing exceptional service to both our customers and employees. Our comprehensive benefits package includes:

  • Comprehensive health, prescription, dental, and vision coverage for you and your dependents, effective from your first day of employment.
  • Minimal contributions to medical and prescription premiums, with the company covering up to 97% of monthly premium costs.
  • A traditional pension plan, with full-time employees becoming vested after five years of service.
  • A 401(k) plan with a matching contribution of up to 4%, in addition to the pension.
  • Generous paid time off, including vacation, personal days, sick leave, bereavement leave, and parental leave.
  • Opportunities for career advancement, including tuition reimbursement for higher education and professional certifications.

Additional perks include company-paid basic life insurance, short- and long-term disability coverage, orthodontic benefits for all ages, adoption assistance, fertility treatments, wellness programs, volunteer hours for community service, and matching contributions for charitable donations.

Position Summary
The Property Claims Specialist exercises independent judgment in managing assigned property claims and serves as a consultant to claims adjusters regarding property loss cases. This role is designed for remote work.

Key Responsibilities
- Establish immediate communication with policyholders and claimants.
- Conduct thorough investigations into the causes and origins of significant property claims.
- Interview insured parties, claimants, and relevant individuals as necessary.
- Inspect property damage, prepare estimates, assess coverage, determine liability, and negotiate settlements.

- Set and maintain appropriate reserves.
- Utilize discretion and independent judgment to evaluate property damage and determine the extent of loss.
- Develop estimates and agree on repair scopes and costs with contractors and policyholders.

- Initiate investigations into property losses and engage outside experts and attorneys as needed.
- Document claim files and submit final reports for closure.
- Supervise independent adjusters in managing property losses when required.
- Provide guidance to claims adjusters on claims handling and conduct training for field office personnel.

- Attend industry training programs to stay updated on legal changes and ensure compliance with relevant laws and regulations.

- Build and maintain relationships with local, state, and regional organizations involved in related activities.

Qualifications
- High School Diploma or GED with five years of claims handling experience (up to two years of equivalent experience may be substituted); or a Bachelor's Degree with three years of claims handling experience (up to two years of equivalent experience may be substituted).

- Completion of Introduction to Claims (AIC 30) and AIC 35 is preferred.
- Proficiency in Windows software is required.

- The role may require participation in the Catastrophe Team, which involves travel on short notice for extended periods.

- A valid driver's license and a clean driving record are necessary.

Physical Requirements
- Ability to lift over 50 lbs with assistance; frequent driving; regular pushing/pulling/moving of objects; occasional manual data entry; and moderate climbing/accessing heights.

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