Staffing Coordinator

6 days ago


Doral, Florida, United States Assisting Hands Full time
Job Summary

This position has primary responsibility for staffing and scheduling services for Assisting Hands. The Staffing Coordinator matches caregivers with clients and coordinates caregiver schedules.

Key Responsibilities
  • Matches appropriate caregivers to cases based on personality, availability, and skill set.
  • Makes sure that all cases are covered and arranges for substitute/back-up coverage as necessary.
  • Handles/resolves caregiver issues, problems and scheduling changes.
  • Provides information about services to prospective clients.
  • Responsible for maintaining client files and keeping them up to date.
  • Responsible for verifying authorization of services with payors.
  • Serves as the point of contact for clients, caregivers and case managers
  • Counsels caregivers regarding attendance or performance issues.
  • Works closely with Business Manager to ensure that hours and pay rates are correct for payroll and billing rates are appropriate for invoicing.
  • Participates in on-call rotation as needed.
Requirements
  • High School Diploma/GED required; CNA in good standing preferred
  • Excellent telephone and interpersonal skills
  • Must be well-organized and have good attention to detail
  • This position requires at least 2 years of experience in staffing or customer service in a health care setting
  • Experience in senior service setting preferred


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