Administrative Assistant

4 weeks ago


Nashville, Tennessee, United States Thyme Care Full time
About the Role

We are seeking an Administrative Assistant to join our team at Thyme Care, a cancer care navigation company. In this role, you will be handling inbound and outbound calls, text messages, secure emails, and faxes from members and providers, connecting them to their Care Team. You will also provide administrative support by generating member reports and data entry.

This is a remote role, eligible for individuals throughout the United States. Our headquarters are based in Nashville, and if you live within the region, you may work from the Nashville office 5 days per week.

Key Responsibilities
  • Handle inbound and outbound calls, text messages, secure emails, and faxes from members and providers
  • Connect members to their Care Team
  • Generate member reports and data entry
  • Provide administrative support to the Care Team
Requirements
  • 1 year or more of telephonic support experience in a healthcare or customer service role
  • Ability to handle member interactions with empathy and patience
  • Comfort with ambiguity and ability to adapt to changing priorities
  • Desire to learn new technologies and ability to identify priorities and take action
What We Offer
  • $19.23/hour
  • Opportunity to work with a growing organization and contribute to the development of a new care delivery model
  • Flexible work arrangements, including remote work options

We are committed to promoting the health and well-being of all individuals and recognize a history of inequality in healthcare. We're here to challenge these systems with a culture of inclusion through the care we give and the company we build. We are an equal opportunity employer.



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