Residential Property Coordinator

7 days ago


Portland, Oregon, United States Guardian Management Full time
Job Description

Guardian Management has an opportunity for a Full-Time Assistant Property Manager to join our team.

Job Summary:

We are seeking a highly organized and detail-oriented Assistant Property Manager to support the Community Manager in the day-to-day operations of our multifamily properties. The ideal candidate will have a minimum of one year of customer service experience and excellent interpersonal skills. Previous multifamily property management experience is strongly preferred.

Key Responsibilities:

  • Represent Guardian Management in a positive and professional manner at all times.
  • Support the Community Manager's efforts to ensure that the company's efforts fully meet and exceed property management obligations.
  • Work in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
  • Coordinate collection and documentation of all revenues following lease obligations of tenants and Guardian Management's policies on accounts receivable.
  • Ensure that work is in compliance with the affordable program requirements applicable to the property.
  • Complete resident income certifications and recertifications in a timely and accurate manner in order to maintain compliance with program funding and regulatory agency requirements.
  • Complete move-in/move-out paperwork with residents.
  • Collect delinquent accounts according to legal guidelines and communicate with the accounting department to ensure accuracy of rent roll and accounts receivable.
  • Under the direction of the Community Manager, coordinate and administer the day-to-day leasing activities such as touring potential residents, completing guest cards, maintaining and updating the property's wait list, following-up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating property traffic information in reports and property management databases.
  • Identify leasing prospects and occasionally respond to routine leasing inquiries.
  • Purchase goods/services/supplies as directed by the Community Manager and input invoices for into the property management system (Yardi Voyager).
  • Work with the Community Manager and Maintenance Staff to coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors.
  • Follow confidentiality guidelines for all resident, property, owner, and Guardian Management information at all times.
  • Accurately record time worked, adhere to time keeping guidelines including approving site staff time records on a daily basis.
  • Liaison with corporate departments to provide a team approach to the management of the property.
  • Establish and maintain collaborative working relationships between departments and with coworkers.
  • Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
  • Other duties as assigned by the Community Manager or Portfolio Manager.

Requirements:

  • High school diploma or GED.
  • A minimum of one year of experience in multifamily property management.
  • Affordable property management experience, strongly preferred.
  • Strong customer service skills.
  • Excellent attention to detail and organizational skills.
  • Strong mathematical skills.
  • Possess strong technology, internet and general computer use skills and willingness to learn new programs as needed.
  • Ability to speak, read and write in English.
  • Ability to communicate effectively and in a timely manner; both verbally and in writing.
  • Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.
  • Preferred: Own or have access to a reliable and properly insured vehicle for use in business transportation needs and possess/maintain a valid driver's license.

Benefits:

  • Competitive salary.
  • 401(k) plan.
  • Vacation time.
  • Sick time.
  • Paid holidays.
  • Employee Assistance Program.


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