Residential Property Coordinator
7 days ago
Guardian Management has an opportunity for a Full-Time Assistant Property Manager to join our team.
Job Summary:
We are seeking a highly organized and detail-oriented Assistant Property Manager to support the Community Manager in the day-to-day operations of our multifamily properties. The ideal candidate will have a minimum of one year of customer service experience and excellent interpersonal skills. Previous multifamily property management experience is strongly preferred.
Key Responsibilities:
- Represent Guardian Management in a positive and professional manner at all times.
- Support the Community Manager's efforts to ensure that the company's efforts fully meet and exceed property management obligations.
- Work in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
- Coordinate collection and documentation of all revenues following lease obligations of tenants and Guardian Management's policies on accounts receivable.
- Ensure that work is in compliance with the affordable program requirements applicable to the property.
- Complete resident income certifications and recertifications in a timely and accurate manner in order to maintain compliance with program funding and regulatory agency requirements.
- Complete move-in/move-out paperwork with residents.
- Collect delinquent accounts according to legal guidelines and communicate with the accounting department to ensure accuracy of rent roll and accounts receivable.
- Under the direction of the Community Manager, coordinate and administer the day-to-day leasing activities such as touring potential residents, completing guest cards, maintaining and updating the property's wait list, following-up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating property traffic information in reports and property management databases.
- Identify leasing prospects and occasionally respond to routine leasing inquiries.
- Purchase goods/services/supplies as directed by the Community Manager and input invoices for into the property management system (Yardi Voyager).
- Work with the Community Manager and Maintenance Staff to coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors.
- Follow confidentiality guidelines for all resident, property, owner, and Guardian Management information at all times.
- Accurately record time worked, adhere to time keeping guidelines including approving site staff time records on a daily basis.
- Liaison with corporate departments to provide a team approach to the management of the property.
- Establish and maintain collaborative working relationships between departments and with coworkers.
- Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
- Other duties as assigned by the Community Manager or Portfolio Manager.
Requirements:
- High school diploma or GED.
- A minimum of one year of experience in multifamily property management.
- Affordable property management experience, strongly preferred.
- Strong customer service skills.
- Excellent attention to detail and organizational skills.
- Strong mathematical skills.
- Possess strong technology, internet and general computer use skills and willingness to learn new programs as needed.
- Ability to speak, read and write in English.
- Ability to communicate effectively and in a timely manner; both verbally and in writing.
- Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.
- Preferred: Own or have access to a reliable and properly insured vehicle for use in business transportation needs and possess/maintain a valid driver's license.
Benefits:
- Competitive salary.
- 401(k) plan.
- Vacation time.
- Sick time.
- Paid holidays.
- Employee Assistance Program.
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