Guest Experience Coordinator

6 days ago


Palm Springs, California, United States Davidson Hospitality Group Full time

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Davidson Hospitality Group. As a Guest Experience Coordinator, you will play a critical role in ensuring that our guests receive exceptional service and have a memorable experience.

Key Responsibilities:

  • Coordinate concierge-type services for guests, including making recommendations and providing assistance with inquiries and requests.
  • Provide exceptional customer service and create a warm and welcoming atmosphere for guests.
  • Assist guests with inquiries and provide recommendations on services and amenities.
  • Collaborate with other departments to ensure seamless delivery of services and amenities.
  • Stay up-to-date on hotel services, amenities, and promotions to provide informed recommendations to guests.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Knowledge of hotel operations and services
  • Ability to work a flexible schedule

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a customer-focused and team-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Palm Springs, California, United States Parker Palm Springs, LLC Full time

    Position OverviewAs a Guest Services Coordinator at Parker Palm Springs, LLC, you will play a vital role in ensuring an exceptional experience for our guests. Your primary responsibilities will include managing incoming communications and facilitating guest check-ins and check-outs efficiently.Key ResponsibilitiesGuest Interaction Duties:Respond to all...


  • Palm Springs, California, United States Onural Group Full time

    Job OverviewSalary: $16-$19At Onural Group, we pride ourselves on delivering an exceptional dining experience that combines exquisite culinary artistry with a carefully curated selection of beverages. Our team is fueled by a deep commitment to hospitality, and we are searching for a dedicated and personable Guest Relations Coordinator to enhance our service...


  • Palm Springs, California, United States Denny's Full time

    Denny's Guest Services Coordinator Job OverviewAbout Denny's: Denny's has been a staple in American dining, offering a wide range of delicious meals around the clock for over six decades. Our team members are integral to the Denny's experience, contributing to a culture of meaningful work and adherence to our core values.Denny's Core ValuesPrioritize...


  • Palm Springs, California, United States Parker Palm Springs, LLC Full time

    Position OverviewThe Guest Relations Coordinator plays a vital role in ensuring a seamless experience for patrons at our establishment.Key Responsibilities:Welcome guests warmly as they arrive at the venue.Prior to seating, ascertain whether guests are staying at the hotel or are visiting from outside.Utilize the Point of Sale (POS) system effectively,...


  • Palm Springs, California, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    About UsThe Kimpton Hotel & Restaurant Group, LLC is a company that values human connections and believes in making people's lives better.Our MissionWe strive to provide exceptional guest experiences by fostering a culture of empathy, understanding, and personalized service.Job SummaryWe are seeking a Guest Service Agent to join our team. As a Guest Service...


  • Palm Springs, California, United States Remington Full time

    Job OverviewKey ResponsibilitiesOversee the staffing of front office personnel, which includes the recruitment, training, supervision, and scheduling of front desk agents, guest service aides, concierge staff, and PBX operators.Possess a thorough understanding of the roles and responsibilities of Front Office staff and be prepared to perform their duties as...


  • Palm Springs, California, United States Kimpton Hotel Full time

    About the RoleWe're seeking a skilled Bartender to join our team at Kimpton Rowan Palm Springs. As a Bartender, you will be responsible for crafting and serving exceptional drinks, providing outstanding service to our guests, and creating memorable experiences.Key ResponsibilitiesPrepare and Serve Drinks: Pour drinks with precision, using standard pour...

  • Room Attendant

    4 days ago


    Palm Springs, California, United States Kimpton Hotel Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Room Attendant to join our Housekeeping team at Kimpton Rowan Palm Springs. As a Room Attendant, you will be responsible for ensuring that our guest rooms and common areas are clean, comfortable, and inviting for our guests.Key ResponsibilitiesClean and maintain guest rooms, including dusting,...


  • Palm Springs, California, United States Jobs for Humanity Full time

    Company Overview Jobs for Humanity is partnering with Ace Hotel to foster an inclusive and equitable employment environment. We are dedicated to supporting individuals from diverse backgrounds. Company Name: Ace Hotel Position OverviewNIGHT AUDITORDEPARTMENT: Front OfficeREPORTS TO: Front Office Manager Position Summary The Night Auditor is responsible for...


  • Palm Springs, California, United States Dave & Busters Full time

    About the RoleWe are seeking a highly skilled Senior Games Technician to join our team at Dave & Busters. As a key member of our operations team, you will be responsible for delivering an exceptional guest experience through the best combination of food, drinks, and games.Key ResponsibilitiesDeliver Unparalleled Guest Experiences: Provide timely and accurate...


  • Palm Springs, California, United States Remington Full time

    Job OverviewKey ResponsibilitiesOversee the staffing of front office personnel, which includes recruiting, hiring, mentoring, and scheduling front desk agents, guest service aides, concierge staff, and PBX operators.Possess a thorough understanding of the roles and responsibilities of Front Office staff and be prepared to perform their duties as...


  • Palm Springs, California, United States Remington Full time

    Job OverviewKey ResponsibilitiesOversee staffing requirements for front office personnel, which includes recruiting, onboarding, mentoring, and scheduling front desk staff, guest service representatives, bell staff, concierge, and telephone operators.Possess a thorough understanding of the roles and responsibilities of Front Office team members and be...


  • Palm Desert, California, United States Marriott International Full time

    Additional Information Pay: $20.00/hour, Front Office, Full TimeJob Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Desert Springs Resort & Spa, Country Club Drive, Palm Desert, California, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just...


  • Palm Desert, California, United States Lululemon Full time

    About the RoleWe are seeking a highly motivated and experienced Store Leadership Team Member to join our team at Lululemon. As a Guest Experience Manager, you will play a key role in ensuring that our team members and guests receive a quality experience in our stores every day.Key ResponsibilitiesLeadership and People ManagementCreate and foster a respectful...


  • Palm Desert, California, United States Oak View Group Full time

    Position Summary:The Guest Services Coordinator will enhance the visitor experience at the facility, managing the front desk operations and supporting various programming activities. This role involves collaboration with program leaders across multiple disciplines, including youth and adult sports, figure skating, and special events, to ensure seamless...


  • Palm Springs, California, United States Trixie Motel Full time

    Job OverviewSalary: $18-20We are looking for a welcoming, detail-oriented, and customer-focused Guest Services Representative to enhance our operations at Trixie Motel. As the initial point of contact for our visitors, the Guest Services Representative is vital in delivering a remarkable experience from the moment guests arrive. This role encompasses...


  • Palm Springs, California, United States Trixie Motel Full time

    Job OverviewSalary: $18-20We are looking for a personable, detail-oriented, and service-focused Guest Services Representative to enhance our operations at Trixie Motel. As the initial point of contact for our visitors, the Guest Services Representative is essential in delivering a remarkable guest experience from their arrival to departure. This role...


  • Palm Springs, California, United States Kimpton Hotel Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Kimpton Rowan Palm Springs. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesRegistration and...


  • Palm Springs, California, United States Days Inn by Wyndham Palm Springs Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Days Inn by Wyndham Palm Springs. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Service: Greet and welcome guests,...


  • Palm Springs, California, United States Trixie Motel Full time

    Job OverviewSalary: $18-20We are looking for a personable, detail-oriented, and customer-focused Front Desk Agent to provide outstanding service at Trixie Motel. As the initial point of contact for our visitors, the Front Desk Agent is essential in delivering a remarkable guest experience from the moment they arrive. This role involves managing check-ins,...