Client Services Coordinator

3 weeks ago


Minneapolis, Minnesota, United States Community Medical Services Full time
Client Services Coordinator Job Description

About the Role:

Community Medical Services is seeking a skilled Client Services Coordinator to join our team. As the face of our clinic, you will be responsible for providing exceptional customer service to clients and visitors, ensuring a welcoming and professional environment.

Key Responsibilities:

  • Greet and attend to clients in person and over the phone, providing a warm and courteous welcome.
  • Manage the patient flow of a high volume of clients in a fast-paced environment, ensuring efficient and effective care.
  • Coordinate intakes on a walk-in basis, assisting clients with completion of required documentation and scheduling with an available provider and counselor.
  • Verify insurance eligibility and set up billing episodes in our electronic health record system.
  • Establish client payment plans and financial contracts, collecting and posting payments.
  • Ensure confidentiality of all client and employee information, maintaining a secure and trustworthy environment.

Requirements:

  • High School Diploma/GED required.
  • 1+ years of experience in customer service, preferably in a healthcare setting.
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
  • Culturally competent and sensitive to client and employee needs.

What We Offer:

  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A supportive and collaborative work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, with a focus on employee well-being and satisfaction.

How to Apply:

If you are a motivated and compassionate individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.



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