Client Advocate Coordinator
9 hours ago
Catholic Charities is seeking a detail-oriented and compassionate individual to work as a Client Advocate Coordinator.
This role involves providing referral information on various topics, including housing, employment, and healthcare, while maintaining a clean and safe environment for clients.
The ideal candidate will have excellent communication skills and be able to de-escalate situations as needed.
Key Responsibilities:
- Provide high-quality customer service to all persons
- Assist co-workers with Time/Shift recording and resolve problems/issues
- Assist new co-workers with training and acclimation to the program
- Be vigilant of the facilities safety and security
- Assist co-workers in collecting, entering, managing, and reporting of client data
- Respond to and submit incident reports
- Serve as a Mandated Reporter
- Work flexible hours, including overnights, holidays, and weekends
- Ensure regular rounds are completed
- May drive van and/or administer breathalyzers
- Assist supervisor/manager with program development and facility operations
Requirements:
- Ability to work with low-income populations
- High school graduate or equivalent
- Ability to accurately enter data into computer system
- Must be 21 years of age and pass a criminal and Department of Human Services background check
- Minimum of one year of relevant experience
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