Client Service Manager

4 weeks ago


Minneapolis, Minnesota, United States Gallagher Full time
About the Role:

We are seeking a highly skilled Client Service Manager to join our team at Gallagher. As a Client Service Manager, you will be responsible for delivering exceptional service to our clients by actively managing client accounts. You will work closely with our sales team to ensure client satisfaction and provide leadership to our Client Service Associates. Your strong business acumen and dedication to service will enable you to create depth in our client relationships.

Key Responsibilities:

  • Manage complex client accounts with a strong focus on self-funded business
  • Create effective client deliverables using Gallagher's resources and tools
  • Support the employee benefits Client Service Cycle to ensure a seamless renewal process
  • Resolve service-related issues independently and escalate concerns to senior teammates when necessary
  • Prepare RFPs, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop client presentations
  • Cross-solve with clients to communicate resources available within Gallagher
  • Guide and support new hires and account associates
  • Complete internal professional development programs to gain an understanding of the insurance industry and GBS processes

Requirements:

  • Bachelor's degree with 3+ years client service and/or claims management experience
  • Ability to travel up to 25% of the time
  • Proficiency in Microsoft Office
  • Appropriate licensing as required

Preferred Qualifications:

  • Previous insurance knowledge and experience managing client relationships
  • Solid financial acumen

About Gallagher:

Gallagher is a leading insurance brokerage firm that values inclusion and diversity. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics. We offer a wide range of benefits, including medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more.



  • Minneapolis, Minnesota, United States Canteen One Company Inc Full time

    Client Services Manager Job SummaryThe Client Services Manager plays a critical role in supporting our vending programs by providing exceptional customer service and analyzing business performance to drive growth and profitability.This position is responsible for assisting in operational setup, expediting day-to-day service issues, preparing executive...


  • Minneapolis, Minnesota, United States Compass Group, North America Full time

    About Canteen OneCanteen One is the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast.Perks of Working at Canteen OneOur...


  • Minneapolis, Minnesota, United States Canteen One Company Inc Full time

    Client Services Manager Job SummaryThe Client Services Manager plays a critical role in supporting our vending programs by providing exceptional customer service and analyzing business performance to drive growth and profitability.This position is responsible for:Assisting in operational set-up and expediting day-to-day service problemsPreparing Executive...


  • Minneapolis, Minnesota, United States Canteen One Full time

    About Canteen OneCanteen One is the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast.Perks of Working at Canteen OneOur...


  • Minneapolis, Minnesota, United States Paladin Technologies , Inc. Full time

    Job SummaryWe are seeking a highly skilled Client Services Representative to join our team at Paladin Technologies, Inc. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesManage client tickets for service or repair, ensuring timely...

  • Tax Manager

    4 weeks ago


    Minneapolis, Minnesota, United States Jobot Full time

    Job SummaryWe are seeking a highly experienced Tax Manager to join our Private Client Services team. As a key member of our team, you will be responsible for providing tax planning and compliance services to high net worth individuals and families.Key ResponsibilitiesProvide tax planning and compliance services to high net worth individuals and...


  • Minneapolis, Minnesota, United States Community Medical Services Full time

    Client Services CoordinatorCommunity Medical Services is seeking a highly skilled and compassionate Client Services Coordinator to join our team. As the face of our clinic, you will be responsible for providing exceptional customer service to our clients and visitors, ensuring a welcoming and professional environment.Key Responsibilities:Greets and attends...


  • Minneapolis, Minnesota, United States NFP Full time

    About the Role:NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement.We are an organization of consultative advisors and problem solvers. We help companies and individuals...


  • Minneapolis, Minnesota, United States OneOme Holdings LLC Full time

    Job Title: Client Services RepresentativeAt OneOme Holdings LLC, we are seeking a highly skilled Client Services Representative to join our team. As a key member of our Client Services team, you will be responsible for delivering exceptional customer experiences through operational excellence in account management, inbound and outbound service, and sales.Key...


  • Minneapolis, Minnesota, United States Community Medical Services Full time

    Client Services Coordinator Job DescriptionAbout the Role:Community Medical Services is seeking a skilled Client Services Coordinator to join our team. As the face of our clinic, you will be responsible for providing exceptional customer service to clients and visitors, ensuring a welcoming and professional environment.Key Responsibilities:Greet and attend...


  • Minneapolis, Minnesota, United States Paladin Technologies Full time

    Job SummaryPaladin Technologies is seeking a highly skilled Client Services Representative to join our team. As a key member of our National Client Services Department, you will be responsible for managing the life of a client ticket for service or repair. This role encompasses a range of duties, including project coordination, customer support, and...


  • Minneapolis, Minnesota, United States Bridgewater Bank Full time

    Client Specialist Job DescriptionWe are seeking a highly skilled and customer-focused Client Specialist to join our Deposit Services team in a dynamic and fast-paced environment. In this role, you will serve as the face of the bank, providing exceptional customer service while processing client requests in person, by phone, or email.Key...


  • Minneapolis, Minnesota, United States Paladin Technologies Full time

    Job DescriptionThe Client Services Representative plays a vital role in managing client tickets for service or repair. This position involves a range of duties, including project coordination to support the National Client Services Department, customers, and colleagues. The successful candidate will be responsible for dispatching technicians, ordering parts,...


  • Minneapolis, Minnesota, United States GlobalLogic Full time

    About the RoleWe are seeking a Client Solutions Manager to join our team at GlobalLogic. As a Client Solutions Manager, you will be responsible for building strong relationships with clients in the Healthcare and MedTech vertical.Key ResponsibilitiesDevelop and lead a sales strategy and account plan for strategic & target Accounts.Oversight and...


  • Minneapolis, Minnesota, United States Old National Bank Full time

    Job Title: Senior Client Service SpecialistOld National Bank is seeking a highly skilled and experienced Senior Client Service Specialist to join our team. As a key member of our Wealth Advisory group, you will be responsible for providing exceptional client service and support to our High Net Worth (HNW) clients.Key Responsibilities:Provide administrative...


  • Minneapolis, Minnesota, United States Paladin Technologies , Inc. Full time

    Job SummaryThe Client Services Representative is responsible for managing the life cycle of client tickets for service or repair. This role encompasses a range of duties including project coordination to support the National Client Services Department, customers, and colleagues.Key ResponsibilitiesCall intake including dispatching, follow-up, status updates,...

  • Client Manager

    4 weeks ago


    Minneapolis, Minnesota, United States World Wide Technology Full time

    Unlock Your Potential as a Client Manager at World Wide TechnologyAre you a seasoned sales professional looking for a new challenge? Do you have a passion for delivering exceptional customer experiences and driving business growth? If so, we have an exciting opportunity for you to join our team as a Client Manager at World Wide Technology.About the RoleAs a...


  • Minneapolis, Minnesota, United States Banfield Full time

    About the RoleBanfield Pet Hospital is seeking a highly skilled and compassionate Client Service Coordinator to join our team. As a key member of our hospital staff, you will play a vital role in delivering exceptional client service and ensuring the smooth flow of clients and pets through our hospital.Key ResponsibilitiesDrive the flow of clients and pets...


  • Minneapolis, Minnesota, United States Banfield Full time

    About the JobBanfield Pet Hospital is seeking a skilled Client Service Coordinator to join our team. As a Client Service Coordinator, you will play a vital role in driving the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, and ensuring good communication with associates and clients.Key...


  • Minneapolis, Minnesota, United States GlobalLogic Full time

    Job OverviewWe are seeking a highly skilled Client Partner to join our team at GlobalLogic. As a Client Partner, you will be responsible for building and maintaining strong relationships with our clients in the Healthcare and MedTech vertical.Key ResponsibilitiesDevelop and execute sales strategies to drive growth and revenue for assigned accounts.Work...