Technical Support Specialist
2 weeks ago
We are looking for a dedicated Technical Support Specialist who thrives in a hands-on environment. If you have a passion for electrical and mechanical repairs and enjoy working outside of a traditional office setting, this role may be the perfect fit for you.
At All Copy Products, our mission is to empower our clients by enhancing their technological capabilities, boosting productivity, mitigating risks, and maximizing their investment returns.
We pride ourselves on our tailored approach to creating, developing, and executing comprehensive technology solutions that cater to the unique needs of our clients.
As a rapidly expanding organization, we are eager to welcome talented individuals to our team. We seek someone who is collaborative, innovative, and excels in customer service, with a desire to leverage their skills for professional growth.
Key Responsibilities:
- Respond to service requests from clients requiring repairs on their office technology.
- Travel to client locations to diagnose issues and perform necessary repairs.
- Conduct inspections and execute routine and preventative maintenance on equipment.
- Communicate repair statuses to clients and manage parts ordering and scheduling for follow-up visits as needed.
- Maintain accurate inventory and car stock while utilizing provided company resources such as uniform shirts, a laptop, a smartphone allowance, and a company vehicle.
Compensation:
We offer a competitive hourly wage ranging from $19 to $20, which may be negotiable based on experience, in addition to a bonus program and a comprehensive benefits package.
Work Schedule:
This position operates Monday through Friday, from 8 AM to 5 PM. We provide thorough training and encourage candidates from various industries or technical training programs to apply.
Qualifications:
- Strong customer service skills.
- Preferred training through employment or technical college in automotive repair, computer repair, aviation, or a related field; personal experience is also valued.
- Proficiency in Microsoft Office applications.
- Clean driving record with no DUI or reckless driving violations in the past five years.
- Willingness to undergo a criminal background check.
- Professional appearance; no offensive tattoos permitted, and excessive tattoos may need to be covered.
- Availability of parking for taking a company vehicle home.
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