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Technical Support Analyst

2 months ago

Lincoln, Nebraska, United States Lincoln Public Schools Full time
Position Overview:
The Technical Support Analyst is responsible for delivering both direct and remote assistance for technology-related issues within the organization. This role primarily involves providing support via telephone for workstation computers, peripherals, network devices, and various software applications.

Key Responsibilities:
1. Offer expert troubleshooting for computer operating systems.
2. Engage in a dynamic, customer-focused information technology environment.
3. Communicate effectively, both verbally and in writing, to ensure clarity and understanding.

Compensation:
- Hourly Rate: $21.94
- Additional benefits include a pension plan and generous leave policies.

Work Schedule:
- 260 days per year, 8 hours per day.

Job Title:
Technical Support Analyst