Client Services Support Specialist
6 days ago
Job Summary
The University of Nebraska is seeking a highly skilled Client Services Support Specialist to join our team. As a key member of our IT department, you will provide technical support and user assistance in a help desk setting for a moderately complex computing environment.
Key Responsibilities
- Provide technical support and troubleshooting for PC, network, and software issues
- Assist with training and documentation of processes
- Research and test innovative technologies and solutions
- Work with stakeholders to provide hardware and software support
- Collaborate with IT professionals to provide consultations and recommendations
Requirements
- Relevant coursework or specialized training beyond high school
- Two years of experience with desktop and/or helpdesk support
- Thorough knowledge and experience with Microsoft Windows and/or Apple macOS operating systems
- Strong communication and organizational skills
Preferred Qualifications
- Experience with technology research and development and procurement
- Nationally recognized IT certifications
About the University of Nebraska
The University of Nebraska is a world-class institution committed to providing a work environment and culture that fosters personal and professional success and satisfaction. We invest in our employees with benefits such as vacation and sick leave pay, medical, dental, and vision insurance, and professional development opportunities.
Why Work for the University of Nebraska?
- Opportunities for growth and development
- Diverse and inclusive work environment
- Competitive salary and benefits
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