Healthcare Admissions Coordinator
2 weeks ago
Job Family:
Admissions Coordinator
Travel Required:
None
Clearance Required:
None
Key Responsibilities:
The Healthcare Admissions Coordinator is tasked with gathering and confirming demographic details, insurance benefits, and eligibility. This role involves assigning the appropriate medical record and account number, thereby ensuring a reliable database for accurate billing and clinical information.
WORK SCHEDULE:
This position operates onsite during NIGHT shifts, with varied start times including 7:00 PM, 9:00 PM, and 11:00 PM, along with rotating weekends and holidays.
Note:
Shift schedules may be adjusted based on business needs related to patient volume.
Responsibilities (include but are not limited to):
- Collecting comprehensive and precise demographic and financial information from various sources, including patient interviews, physician offices, and internal departments.
- Securing necessary signatures on legal consents and insurance documentation.
- Conducting required pre-certifications, credit referrals, or deposit collections.
- Entering data into the computer system and meticulously documenting any incomplete admissions/registrations as per prescribed methods.
- Acquiring pre-certification, referral, or authorization numbers and updating patient files.
- Informing patients, family members, physicians, and/or supervisors about insurance coverage issues, as well as notifying patients of co-payments, deductibles, or deposits required, ensuring all information is documented in the computer system.
- Reviewing physician orders for completeness and ensuring all required information is present.
- Completing Medicare Compliance and obtaining ABN when necessary.
- Possessing knowledge of all Federal, State, and Local laws regarding insurance regulations and multiple computer systems.
- Maintaining a high level of customer service at all times, directing unresolved issues to the appropriate supervisor.
- Answering phone calls while adhering to a pre-established script and providing assistance to callers.
- Completing all shift responsibilities in a timely and accurate manner.
- Adhering to all safety regulations, policies, and procedures as defined by the organization.
Qualifications:
- High School Diploma or equivalent GED required.
- A minimum of 1 year of experience in a medical environment or a customer service role that involves data entry skills, insurance, or other online platforms, with a typing speed of at least 35 WPM.
- Familiarity with medical terminology or the ability to learn.
- Current BLS certification from the American Heart Association or the ability to obtain it within 90 days of employment.
Preferred Qualifications:
- 2 years of experience in Emergency Department admissions.
Compensation:
The annual salary range for this position is $37,600.00 - $56,400.00. Compensation decisions are influenced by various factors, including skill sets, experience, training, security clearances, licensure, certifications, and other organizational needs.
What We Offer:
Guidehouse provides a comprehensive total rewards package that includes competitive compensation and a flexible benefits package reflecting our commitment to fostering a diverse and supportive workplace.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Potential eligibility for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life Insurance
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
About Guidehouse:
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law.
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