Client Relations Specialist

2 weeks ago

Bethesda, Maryland, United States JLL Capital Markets Group Full time

About JLL Capital Markets Group

JLL Capital Markets Group is a premier professional services and investment management firm with a focus on real estate. Operating in over 80 countries, our team of more than 91,000 professionals worldwide assists real estate owners, occupiers, and investors in achieving their business goals. As a global leader, we are dedicated to sustainability and corporate social responsibility, striving to shape the future of real estate for a better world. We leverage cutting-edge technology to create exceptional opportunities, innovative spaces, and sustainable solutions for our clients, our employees, and our communities.

Our core values—teamwork, integrity, and excellence—are integral to our operations, and we take pride in being recognized for our achievements by various organizations globally and locally.

We are committed to fostering a diverse and inclusive environment where everyone feels welcomed, valued, and empowered to reach their full potential. We believe that diverse backgrounds, experiences, and perspectives are essential for driving innovation and achieving success together.

If this job description resonates with you, we encourage you to consider this opportunity, even if you do not meet all the specified qualifications.

Key Responsibilities

  • Welcome and assist guests, visitors, and employees with a friendly demeanor.
  • Issue temporary identification badges as required.
  • Serve as the information hub for the building, campus, or area.
  • Respond to inquiries and communicate effectively with all levels of management with minimal supervision.
  • Organize and maintain the lobby and front desk areas to ensure a professional appearance.
  • Address issues related to building services, including janitorial, mailroom, copier services, parking, badging, and conference rooms. Submit work orders through the appropriate channels.
  • Assist in coordinating and scheduling office and building maintenance activities, including luggage storage, lost and found, and umbrella management.
  • Collaborate effectively with the facility management and transportation teams.
  • Anticipate and respond to client needs and concerns proactively.
  • Identify potential risks and escalate issues to prevent disruptions to client operations.
  • Perform additional duties as assigned.

Qualifications

  • High school diploma or equivalent (GED) required.
  • Preferred: 2 years of experience in hospitality, soft services, or operations, with knowledge of the commercial real estate sector.
  • Demonstrated ability to manage multiple priorities and deliver results in a dynamic environment.
  • Proven track record of initiative, integrity, and sound judgment.
  • Highly collaborative with strong interpersonal skills.
  • Excellent verbal and written communication skills, with a professional demeanor.
  • Strong customer service orientation.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Outlook, and Access).

What You Can Expect from Us

At JLL Capital Markets Group, we believe in collective success and the power of inspiration. We invest in supporting one another, learning together, and celebrating our achievements. Our Total Rewards program reflects our commitment to helping you reach your career aspirations, recognizing your contributions, investing in your well-being, and offering competitive benefits and compensation.

We look forward to seeing where your ambitions lead you at JLL Capital Markets Group.

JLL Privacy Notice

Jones Lang LaSalle (JLL), along with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect your personal information seriously. The personal information we collect is primarily for processing in connection with JLL's recruitment process. We strive to keep your information secure and retain it only as long as necessary for legitimate business or legal reasons, after which it will be safely and securely deleted.

For more information on how JLL processes your personal data, please refer to our career site pages.

This position may require full vaccination against COVID-19. If required, proof of vaccination will be requested upon your start date.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to providing reasonable accommodations to individuals with disabilities throughout the employment process.

  • Client Relations Specialist

    7 days ago

    Bethesda, Maryland, United States Trustar Bank Full time

    About Trustar Bank:Trustar Bank is a community-focused financial institution designed to cater to the banking requirements of both businesses and individuals in the greater metropolitan Washington DC area. Our founders are seasoned bankers, investors, and business professionals who understand the needs of our target market. The recent consolidation trends in...

  • Client Support Specialist

    2 weeks ago

    Bethesda, Maryland, United States Strategic Data Systems Full time

    Client Support SpecialistLocation: Remote / IT Services / Full-timePosition Overview: As a Client Support Specialist at Strategic Data Systems, you will play a crucial role in delivering exceptional service to our users. Your responsibilities will encompass providing comprehensive support for IT service delivery, ensuring that clients receive timely...

  • Public Relations Specialist

    2 weeks ago

    Bethesda, Maryland, United States Remarkable Charities Full time

    Position OverviewThe role of a Public Relations Specialist at Remarkable Charities involves a comprehensive training program designed to equip team members with the skills necessary to execute strategic initiatives in a professional and timely manner. Through collaborative efforts and daily discussions, we ensure that all departments are aligned with the...

  • Lead Client Support Specialist

    2 weeks ago

    Bethesda, Maryland, United States Strategic Data Systems Full time

    Lead Client Support SpecialistCompany: Strategic Data SystemsLocation: Remote / IT Services / Full-timeAs a Lead Client Support Specialist, you will play a crucial role in delivering exceptional service to our clients. Your responsibilities will encompass providing comprehensive support for users, including assistance with telecommunication devices,...

  • Client Relations Specialist

    2 weeks ago

    Bethesda, Maryland, United States Latimer Insurance Full time

    About UsAt Latimer Insurance, we pride ourselves on our dedicated team of professionals. With a collective experience of over 125 years, our staff of 7, including 5 fully licensed agents, is here to assist you with your insurance inquiries and needs.Our CommitmentEstablished in 1919, we have evolved into a comprehensive independent insurance agency, serving...

  • Client Engagement Specialist

    2 weeks ago

    Bethesda, Maryland, United States L-Soft international, Inc. Full time

    Job OverviewL-Soft International, Inc. is a leader in asynchronous digital communication, facilitating connections among organizations, groups, and individuals with shared interests globally. We are looking for a dedicated and proactive Client Engagement Specialist to oversee customer relationships, manage renewals of maintenance and support agreements, and...

  • Client Service Specialist

    12 hours ago

    Bethesda, Maryland, United States Madison Reed Hair Color Bar Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Client Service Specialist to join our team at Madison Reed Hair Color Bar. As a Client Service Specialist, you will be the face of our Hair Color Bar, providing exceptional customer service and ensuring a seamless guest experience from arrival to departure.Key ResponsibilitiesGuest Experience:...

  • Client Support Specialist

    2 weeks ago

    Bethesda, Maryland, United States Port Cares Full time

    Client Support Specialistat Port CaresPosition Type: Full-timeSalary: CompetitiveJob OverviewPort Cares is a leading organization dedicated to community support and service. We are currently seeking a motivated and enthusiastic individual to join our team as a Client Support Specialist. This role is essential in ensuring our clients receive the highest level...

  • Client Service Specialist

    2 days ago

    Bethesda, Maryland, United States Madison Reed Hair Color Bar Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Client Service Specialist to join our team at Madison Reed Hair Color Bar. As a key member of our front-end operations, you will be responsible for providing exceptional guest experiences, promoting our products and services, and driving revenue growth.Key ResponsibilitiesGuest Experience:...

  • Client Support Specialist

    2 weeks ago

    Bethesda, Maryland, United States Library Systems & Services Full time

    Job OverviewLibrary Systems & Services is seeking a committed Client Support Specialist to deliver exceptional assistance for a Common Data Elements (CDE) Repository. This platform is essential for enhancing the discovery and utilization of common data elements in biomedical research initiatives. The Client Support Specialist will uphold high customer...

  • Client Relations Sales Associate

    2 weeks ago

    Bethesda, Maryland, United States Jim Coleman InfinitiNissan Full time

    Join Our Team as a Sales Consultant at Jim Coleman Infiniti/NissanAbout Us: Jim Coleman Automotive is a reputable, family-owned dealership with a legacy of excellence in the automotive industry. With decades of experience serving the Washington Metropolitan and Bethesda regions, we pride ourselves on being a leader in automotive retail. Our commitment to...

  • Client Engagement Specialist

    5 days ago

    Bethesda, Maryland, United States DAFA Management Full time

    Job OpportunityWe are seeking a highly motivated and enthusiastic individual to join our team as a Promotional Brand Ambassador at DAFA Management.About the Role:As a Promotional Brand Ambassador, you will be the face of our company, responsible for delivering exceptional customer experiences and promoting our clients' brands in the local community.Key...

  • Client Accounting Services Specialist

    2 weeks ago

    Bethesda, Maryland, United States Councilor, Buchanan & Mitchell, P.C. Full time

    Position OverviewCouncilor, Buchanan & Mitchell, P.C. (CBM) is a prominent accounting and advisory firm dedicated to serving clients across various sectors, including non-profit organizations, automotive businesses, and real estate ventures. We are currently in search of a committed professional in client accounting and advisory services, possessing a...

  • Public Relations Specialist

    2 weeks ago

    Bethesda, Maryland, United States Remarkable Charities Full time

    Position OverviewThis role is essential in ensuring that our organization effectively communicates its mission and values to the public. Our team members undergo comprehensive training to execute strategies with professionalism, integrity, and efficiency. Through collaborative efforts and regular discussions, we align our objectives to prioritize the...

  • Client Support Specialist

    2 weeks ago

    Bethesda, Maryland, United States Brivo Full time

    Job OverviewPosition SummaryAs a vital member of our Customer Support division, you will interact with clients to resolve fundamental technical challenges and offer insights regarding Brivo's offerings. This position operates remotely within the second shift schedule: Monday to Friday, from 11:30 am to 8:00 pm EST. We encourage applications from candidates...

  • Commercial Risk Client Advisor

    2 weeks ago

    Bethesda, Maryland, United States AHT a Baldwin Risk Partner Full time

    AHT Insurance is a prestigious, entrepreneur-driven insurance brokerage firm renowned for delivering expertly tailored Commercial Insurance and Risk Management solutions, alongside Private Insurance, Employee Benefits, Asset Protection, and Risk Mitigation strategies to clients across the U.S. and internationally. As a subsidiary of BRP Group, Inc. (NASDAQ:...

  • Client Engagement Specialist

    1 week ago

    Bethesda, Maryland, United States Truist Full time

    Job Overview:Are you dedicated to delivering outstanding customer experiences and positively influencing clients' financial journeys? Join our team at Truist Financial Corporation as a Client Service Representative.Key Responsibilities: Interact with clients in a welcoming manner and provide top-notch service during their transactions. Inform clients about...

  • Commercial Risk Client Executive

    2 weeks ago

    Bethesda, Maryland, United States AHT a Baldwin Risk Partner Full time

    AHT Insurance, a leading and innovative insurance brokerage firm, specializes in delivering tailored Commercial Insurance and Risk Management solutions. We pride ourselves on our comprehensive approach to Private Insurance, Employee Benefits, Asset Protection, and Risk Mitigation strategies, serving clients across the U.S. and internationally. Our unique...

  • Member Relations Specialist

    1 week ago

    Bethesda, Maryland, United States NIH Federal Credit Union Full time

    Client Services AssociateBecome a vital part of NIH Federal Credit Union, an organization committed to providing exceptional member experiences. Experience the essence of Banking With Heart.Key Responsibilities:Provide outstanding member service through various channels including in-person, mail, and telephone interactions.Assist with Loan Processing duties...

  • Lead Communications and Media Relations Specialist

    2 weeks ago

    Bethesda, Maryland, United States American Gastroenterological Association Full time

    Medical and Scientific Communications Are you currently engaged in public relations for healthcare clients? Perhaps you are a science writer seeking to transition into media? Or a communications professional in the pharmaceutical sector looking to collaborate more closely with healthcare providers and researchers? If you are ready to pivot while expanding...