Student Assistance Coordinator

1 week ago


Tempe, Arizona, United States Arizona State University Full time

Position Title: Customer Service Specialist - Financial Services

Overview:

The University Technology Office (UTO) is seeking dedicated individuals to join our team as Customer Service Specialists. This role is essential in providing top-notch support to students regarding financial aid and student business services.

Key Responsibilities:

  1. Act as the primary liaison for student inquiries related to financial aid eligibility and processing requirements.
  2. Deliver exceptional customer service through various communication channels including phone, email, and chat.
  3. Assist students in understanding self-service options to enhance their experience with financial aid and student services.
  4. Participate in training sessions to stay updated on university policies and procedures.
  5. Maintain accurate records of customer interactions and prepare regular activity reports.
  6. Foster a supportive environment that prioritizes student success and adherence to institutional policies.
  7. Conduct thorough research to address student inquiries efficiently and accurately.
  8. Engage in team activities and contribute to a collaborative workplace culture.

Qualifications:

Applicants should possess one to two years of experience in a customer service role, preferably in a financial aid setting. A strong understanding of financial aid policies and the ability to assist a diverse student population is essential.

Working Environment:

This position is based in an office setting, requiring extended periods of sitting and occasional physical activity.

Commitment to Diversity:

Arizona State University values diversity and is committed to creating an inclusive environment for all employees and students.



  • Tempe, Arizona, United States Maricopa Community College District Full time

    Student Services Specialist (Short Term) Job ID: Location: Maricopa Community College District Full/Part Time: Regular/Temporary: Regular Compensation Overview $23.12/hourly, DOE Grade Level 109 Work Schedule The standard work hours will be Monday - Thursday from 8:00am to 7:00pm during the Academic Year. Monday - Thursday from 8:00am to 7:00pm during the...


  • Tempe, Arizona, United States Aramark Full time

    Position Overview This role presents an exciting opportunity for a student to acquire practical experience and a comprehensive understanding of various sustainability challenges associated with food service systems. Aramark is dedicated to making environmentally conscious decisions throughout our operations to reduce our ecological footprint while delivering...


  • Tempe, Arizona, United States Arizona State University Full time

    Engagement and Outreach Student Coordinator This role provides an opportunity to gain valuable experience in both independent and collaborative work environments. Students will enhance their skills in communication, data management, and donor relations while working in a professional office atmosphere. The position involves extended periods of computer use....


  • Tempe, Arizona, United States Arizona State University Full time

    Engagement and Outreach Student Coordinator This role provides an opportunity to gain valuable experience in both independent and collaborative work environments. Students will enhance their skills in communication, data management, and donor relations while working in a professional office atmosphere. The position necessitates extended periods of computer...


  • Tempe, Arizona, United States Arizona State University Full time

    Engagement and Outreach Student Coordinator This role provides an opportunity to gain valuable experience in both independent and collaborative work environments. Students will enhance their skills in communication, data management, and donor relations while working in a professional office atmosphere. The position involves extended periods of computer use....


  • Tempe, Arizona, United States Maricopa Community College District Full time

    Student Services Specialist (Short Term) Job ID: Location: Maricopa Community College District Full/Part Time: Regular/Temporary: Regular Compensation Overview $23.12/hourly, based on experience Position Grade 109 Work Schedule The typical work hours will be Monday - Thursday from 8:00am to 7:00pm during the Academic Year. Monday - Thursday from 8:00am to...


  • Tempe, Arizona, United States Maricopa Community College District Full time

    Job SummaryThis position will be responsible for providing exceptional customer service to students, visitors, and college employees at the Welcome Desk and Splash Pad. The ideal candidate will be able to multitask, work in a fast-paced environment, and provide accurate information to a diverse group of people.Key ResponsibilitiesProvide welcome and...


  • Tempe, Arizona, United States R|O|C Physical Therapy PLLC Full time

    Job OverviewR|O|C Physical Therapy PLLC is a family-owned and operated physical therapy center with a strong commitment to community-oriented care.We are seeking a highly motivated and enthusiastic individual to join our team as a Clinical Assistant-Internship Coordinator.ResponsibilitiesAssist in the coordination of internship programs for physical therapy...


  • Tempe, Arizona, United States Maricopa Community College district Full time

    Job SummaryMaricopa Community College District is seeking a highly skilled and detail-oriented individual to fill the role of Student Services Site Support Specialist. As a key member of our team, you will provide front-line customer service and administrative program support for academic and career training programs.Key ResponsibilitiesConduct student...


  • Tempe, Arizona, United States Sonoran Desert Institute Full time

    Job DescriptionPosition Overview:The Financial Services Advisor is responsible for assisting new and continuing students between their enrollment and start date to secure funding via VA Benefits. The Financial Services Advisor handles all student outreach, advisement, document collection, file review, and awarding that pertains to these fund sources. The...


  • Tempe, Arizona, United States MGRM Full time

    About MGRM Pinnacle MGRM Pinnacle, Inc. is an educational technology company that provides comprehensive end-to-end software products, solutions, and services, supporting the entire educational domain from pre-K to university on a single integrated platform. Student Success Advocate We are seeking a dedicated and enthusiastic advocate to champion student...


  • Tempe, Arizona, United States SONORAN UNIVERSITY OF HEALTH SCIENCES Full time

    Position OverviewThe Student Recruitment Specialist plays a pivotal role in attracting and guiding prospective students towards their educational aspirations at Sonoran University of Health Sciences. This position focuses on utilizing effective recruitment strategies to engage potential candidates interested in pursuing a career in Naturopathic Medicine and...


  • Tempe, Arizona, United States Maricopa Community College District Full time

    Student Services Support Specialist (Part-Time) at Partner LocationsJob Overview:As a Student Services Support Specialist, you will play a vital role in enhancing the educational experience for a diverse student body. This position is essential in maintaining a supportive environment that caters to the needs of over 200,000 college students each year. The...


  • Tempe, Arizona, United States Arizona State University Graduate and Professional Student Association (ASU GPSA) Full time

    The Arizona State University Graduate and Professional Student Association (ASU GPSA) is seeking a highly skilled Financial Analyst Associate to provide critical support to the organization's financial operations. This role will be responsible for a broad scope of accounting and financial duties, including financial analysis, budgeting, and financial...


  • Tempe, Arizona, United States Maricopa Community College District Full time

    Student Services Site Support (Part-Time) at Partner LocationsJob Overview:We are seeking a dedicated Site Support Specialist for Student Services at Partner Locations, contributing to an engaging environment that serves a diverse population of college students. This role is integral to our mission of enhancing educational opportunities and supporting the...


  • Tempe, Arizona, United States Education at Work Full time

    About Education At WorkEducation At Work is dedicated to empowering students from historically underrepresented backgrounds by providing them with high-quality post-graduation employment opportunities through evidence-based work-based learning initiatives. Our mission is to equip students with the essential skills and experiences that are highly valued in...

  • Student Advisor

    2 days ago


    Tempe, Arizona, United States MGRM Full time

    About the RoleMGRM Pinnacle is seeking a highly motivated and organized Student Advisor to join our team. As a Student Advisor, you will play a critical role in promoting student success and academic achievement.Key ResponsibilitiesDevelop and Implement Intervention Plans: Assist in creating personalized intervention plans for students to ensure they meet...


  • Tempe, Arizona, United States Maricopa Community College District Full time

    Enrollment Services Coordinator - Short Term (2 Openings) Job ID: Location: District Support Services Center Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $23.12/hourly, DOE Grade 109 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Maricopa Overview Are you eager to contribute to the success of over...


  • Tempe, Arizona, United States Sonoran Desert Institute Full time

    Position OverviewAre you ready to take your career to the next level while making a significant impact in the academic field?We are Sonoran Desert Institute, a leader in online education since 2000.We are currently seeking a skilled Academic Scheduling Specialist to enhance our dedicated team.Role Summary:The Academic Scheduling Specialist plays a crucial...


  • Tempe, Arizona, United States MGRM Full time

    MGRM Pinnacle is seeking a dedicated and experienced Special Education Teacher/Coordinator to join our team. In this role, you will play a vital part in shaping the educational journey of students with diverse learning needs. You will be responsible for overseeing the implementation and coordination of special education programs across all Pinnacle...