Student Services Site Support Specialist

6 days ago


Tempe, Arizona, United States Maricopa Community College district Full time
Job Summary

Maricopa Community College District is seeking a highly skilled and detail-oriented individual to fill the role of Student Services Site Support Specialist. As a key member of our team, you will provide front-line customer service and administrative program support for academic and career training programs.

Key Responsibilities
  • Conduct student intake, registration, and admissions processes, verifying participants' program eligibility and coordinating student registration and testing appointment scheduling.
  • Handle phone calls and front desk inquiries from prospective students, monitoring and following up with location call logs and maintaining a knowledge base of current career services and training programs available.
  • Perform data entry with a high degree of accuracy, creating and updating student digital files and attendance workbooks, and linking pertinent documents to student digital files.
  • Provide administrative support to managers and staff, collecting fees as required and balancing payment logs, and assisting with classroom and facility setup as needed.
Requirements
  • High School Diploma or equivalent and one year of prior work experience required.
  • Strong computer skills and prior experience working in a front-line, fast-paced customer service environment preferred.
Working Conditions

May be required to travel to various locations and work various hours and shifts. Position is located at Maricopa Community College District.



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