Student Services Coordinator
2 weeks ago
Student Services Specialist (Short Term)
Job ID:
Location: Maricopa Community College District
Full/Part Time:
Regular/Temporary: Regular
Compensation Overview
$23.12/hourly, DOE
Grade Level
109
Work Schedule
The standard work hours will be Monday - Thursday from 8:00am to 7:00pm during the Academic Year.
Monday - Thursday from 8:00am to 7:00pm during the Summer Months
This role offers remote work options, allowing a blend of onsite and work-from-home arrangements, tailored to departmental needs.
Work Calendar
12 Months
Funding Information
This is a short-term position with a projected end date, subject to renewal based on available funding and organizational requirements.
Institution Overview
Are you seeking a role where you can significantly impact the lives of over 200,000 college students annually? Would you like to contribute to an organization that injects $7.2 billion into the economy and supports nearly 100,000 jobs in a rapidly growing region? Whether you are teaching, working, or learning, make a difference at Maricopa County Community Colleges.
Benefits
The Maricopa County Community College District (MCCCD) is dedicated to offering a competitive and comprehensive benefits package that supports the health and productivity of you and your family. Our benefits cater to various life stages and lifestyles within our community.
- 20 paid holidays annually
- Arizona State Retirement System (ASRS) with a 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
- Paid vacation, sick leave, and personal time
- Exclusive discounts through the Maricopa Employee Store
- Funding for professional development opportunities
- Tuition reimbursement for employees and their dependents
- Flexible work arrangements
- Health & Wellness Programs, including various supportive services
- Public Service Loan Forgiveness eligibility
- Employee Resource Groups promoting diversity and inclusion
This position is responsible for providing comprehensive support in student services, which encompasses admissions, academic advisement, financial aid assistance, and clerical tasks. The role involves delivering customer service by processing records requests and maintaining procedural and program information for students and the educational community. This position interacts with a diverse group of administrators, faculty, staff, students, and the public, primarily at the front counter of the One-Stop Center.
Key Responsibilities
1. **Student Assistance**: Offer information and guidance to students regarding admissions processes, perform clerical tasks related to student records requests such as transcripts, registration, and enrollment. Ensure accuracy in documentation and verify eligibility based on established criteria.
2. **Advisement Support**: Provide academic and career advisement for new, continuing, and prospective students, including information on program requirements and university transfer options. Update student records as necessary.
3. **Fiscal Transactions**: Conduct routine financial transactions, maintain records, and perform data entry for assigned areas. Monitor accounts payable and receivable, process journal entries, and manage fiscal documentation.
4. **Financial Aid Support**: Review student applications for accuracy, assist with financial aid applications, and counsel students and parents on financial aid processes. Conduct presentations on financial aid resources and policies.
5. **Project Participation**: Engage in special projects and presentations related to academic advisement, admissions, and registration. Attend departmental meetings and training sessions, and perform other related duties as assigned.
Minimum Qualifications
Associate's Degree from an accredited institution, and one (1) year of full-time experience in student services or related fields, or
High School Diploma/GED with three (3) years of equivalent experience in student services or related areas.
Desired Qualifications
1. Bachelor's degree
2. Recent experience in Higher Education in a student service role.
3. Knowledge of Federal and State aid regulations and compliance.
4. Experience in customer service.
5. Familiarity with various software systems related to student services.
6. Experience handling confidential records.
Special Working Conditions
May require travel to various locations, evening or weekend work, and prolonged periods of computer use. A valid State of Arizona Class D Driver's License is required.
Application Process
Applicants must submit a cover letter and resume demonstrating how they meet the minimum and desired qualifications. Incomplete applications will not be considered.
EEO Statement
The Maricopa County Community College District (MCCCD) is committed to providing an inclusive environment free from discrimination.
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