Shift Operations Manager

7 days ago


Beavercreek, Ohio, United States Crumbl Cookies Full time

Job Summary:

Crumbl Cookies is seeking a highly motivated and organized Shift Operations Manager to oversee daily operations during designated shifts. As a key member of our team, you will be responsible for supervising employees, assigning duties, and creating a shift schedule.

Key Responsibilities:

  • Supervise and Manage Employees: Lead a team of employees, assign tasks, and ensure that all duties are performed efficiently.
  • Monitor Team Performance: Track and analyze team performance, identifying areas for improvement and implementing solutions.
  • Reporting and Compliance: Report any issues that arise during the shift to management and ensure compliance with company policies, health, and safety standards.
  • Employee Development: Coach team members, train new staff, and provide feedback to improve performance.
  • Customer Service: Handle customer issues and employee disputes in a professional and courteous manner.
  • Financial Management: Open and close registers, account for daily intake, and prepare cash deposits.

About Crumbl Cookies:

Crumbl Cookies is a family-owned business dedicated to bringing people together over the world's best box of cookies. We are committed to providing exceptional customer service and creating a positive work environment for our employees.


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