Restaurant Operations Manager

2 months ago


Beavercreek, Ohio, United States Jimmy John's Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Jimmy John's. As a key member of our management team, you will be responsible for ensuring the successful operation of our restaurant, delivering exceptional customer service, and driving sales growth.

Key Responsibilities
  • Restaurant Operations: Manage all aspects of restaurant operations, including food preparation, customer service, and inventory management.
  • Team Leadership: Lead and motivate a team of employees, providing guidance, training, and feedback to ensure excellent customer service and high-quality products.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs.
  • Customer Service: Ensure that every customer receives world-class customer service, responding to customer complaints and concerns in a timely and professional manner.
  • Inventory Management: Manage inventory levels, including ordering, receiving, and stocking of supplies and ingredients.
  • Quality Control: Ensure that all food products meet high-quality standards, adhering to food safety and handling procedures.
  • Marketing and Sales: Develop and implement marketing and sales strategies to drive sales growth and increase customer loyalty.
  • Employee Development: Provide ongoing training and development opportunities to employees, ensuring they have the skills and knowledge needed to succeed in their roles.
Requirements
  • Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
  • Experience: 2+ years of experience in restaurant management or a related field.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office and other restaurant management software.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and work in a fast-paced environment.


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