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Shift Manager

2 months ago


Beavercreek, Ohio, United States Long John Silver's Full time

Job Summary:

We are seeking a highly skilled and experienced Shift Manager to lead our team and ensure the smooth operation of our restaurant. As a Shift Manager, you will be responsible for leading shifts, managing team members, and supporting restaurant management.

Key Responsibilities:

  • Lead Shifts and Team Members: Supervise and coordinate the activities of team members during shifts, ensuring that all tasks are completed efficiently and effectively.
  • Support Restaurant Management: Collaborate with restaurant management to achieve business objectives, including sales growth, customer satisfaction, and employee engagement.
  • Address Guest Inquiries: Respond promptly and professionally to guest inquiries, resolving any issues or concerns in a timely manner.
  • Engage Positively with Guests: Provide exceptional customer service, ensuring that guests have a positive experience in our restaurant.
  • Maintain Safe and Clean Environment: Ensure that the restaurant is maintained in a safe and clean condition, adhering to health and safety standards.
  • Ensure Food Safety and Quality: Monitor and maintain food safety and quality standards, ensuring that all food is prepared and served to the highest standards.
  • Manage Inventory and Cash Control: Manage inventory levels, monitor cash handling, and maintain accurate records.

Requirements:

  • Availability: Available to work various shifts, including mornings, afternoons, evenings, and weekends.
  • Age: 18 years or older.
  • Experience: Minimum 3 months team member experience.
  • Transportation: Reliable transportation to and from work.
  • Communication: Ability to read and interpret documents, including policies, procedures, and instructions.

Physical Demands/Working Conditions:

  • Standing and Walking: Standing and walking required for long periods.
  • Lifting: Must be able to lift up to 50 pounds.
  • Cooking Fumes: Exposure to cooking fumes may occur.