Customer Service Associate

1 week ago


Madison, Wisconsin, United States Freddy's Frozen Custard & Steakburgers Full time

Position Overview:

Freddy's Frozen Custard & Steakburgers is seeking enthusiastic Team Members for our ColdLine, where the focus is on providing exceptional service and delightful frozen custard treats.

Role Responsibilities:

As a member of the ColdLine team, you will be the first point of contact for our guests, ensuring they receive a warm welcome and an unforgettable experience. Your duties will include:

  • Welcoming guests and taking their orders with a friendly demeanor.
  • Maintaining a clean and inviting dining area.
  • Preparing and serving our signature frozen custard treats.

Work Schedule:

We offer flexible scheduling options, including:

  • Daytime Cashier: Part-time or full-time shifts available, accommodating school schedules with hours such as 9:00 AM - 2:00 PM or 10:00 AM - 2:00 PM.
  • Evening and Weekend Cashiers: Opportunities for part-time or full-time roles with competitive pay, available for those who can work until late evening.

Compensation:

Starting pay for this position is competitive, beginning at $15.00 for daytime roles and ranging from $9.00 to $12.00 for evening and weekend shifts, based on experience and availability.

Qualifications:

To excel in this role, candidates should possess:

  • Strong guest service skills.
  • Reliability and dependability.
  • Attention to detail.
  • A proactive attitude.
  • Ability to work collaboratively within a team.
  • Must be at least 16 years of age.

Benefits:

We offer a range of rewards and perks, including:

  • A fun and friendly work environment.
  • Casual dress code with company-provided uniforms.
  • Competitive wages based on experience.
  • Generous meal discounts.
  • Opportunities for career advancement within the company.
  • Flexible scheduling to accommodate personal commitments.
  • Scholarship opportunities for eligible employees.

At Freddy's, we believe in serving fresh, high-quality food made to order, ensuring that every meal is a memorable experience.



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