Customer Service Associate

6 days ago


Madison, Wisconsin, United States UniFirst Corporation Full time

Job Summary:

UniFirst Corporation is seeking a highly motivated and customer-focused individual to join our team as a Route Trainee. As a Route Trainee, you will play a critical role in supporting our Service Department by assisting Route Service Representatives with various tasks, including loading and unloading trucks, delivering and picking up customer products, maintaining vehicle safety, and covering assigned routes when needed.

Key Responsibilities:

  • Service customers in a professional manner using effective communication skills and resolving customer issues
  • Ensure accurate invoice inventories
  • Perform inventory audits
  • Maintain route vehicle reports, safety inspections, and general appearance
  • Attend daily account collections with Route Service Manager and assist with Account Receivable collections

Requirements:

  • 21 years of age
  • Valid driver's license
  • Reliable transportation
  • Must meet pre-employment DOT physical requirements
  • Physically capable of lifting up to 50 pounds
  • Communication and language skills
  • Basic computer proficiency
  • Prior customer service, route sales, delivery, and/or entrepreneurial experience preferred

What We Offer:

  • 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses

About UniFirst Corporation:

UniFirst Corporation is a leading provider of uniform and workwear services, with a strong commitment to customer satisfaction and employee development. We offer a dynamic and supportive work environment, with opportunities for career growth and advancement.



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