Customer Service Counter Associate

2 weeks ago


Madison, Wisconsin, United States Ian's Pizza Full time
Position Overview

Become a valued member of Ian's Pizza as a Customer Service Counter Associate

Join our dynamic team and enhance your abilities in the food service sector. Whether you are embarking on your professional journey or looking to refine your skills, Ian's provides an excellent platform for personal and professional development, along with competitive compensation and tips.

Why Work at Ian's Pizza?

  • Guaranteed Base Pay of $16/hour: Receive a minimum wage of $16/hour. If your earnings from base pay and tips fall short, we will ensure you meet this threshold. Typically, employees earn between $16-$20/hour.
  • Comprehensive Benefits: Access top-tier healthcare, dental coverage, retirement savings plans, paid time off from day one, profit-sharing opportunities, flexible work schedules, and complimentary pizza.
  • Diverse and Inclusive Workplace: Join a team that celebrates diversity and inclusivity, emphasizing Dependability, Awareness, Connection, Generosity, and Effort.
  • Employee Referral Incentive: Recommend a friend to join our team and receive a $250 bonus after their first 90 days of employment.

Key Responsibilities of a Customer Service Counter Associate

Your primary responsibility will be to deliver exceptional customer service. This includes taking and preparing orders, processing transactions, answering phone inquiries, and maintaining a clean and organized workspace. Collaboration with team members is essential, and tips will be an added benefit.

Job Requirements

  • Ability to stand and move for extended periods.
  • Capable of lifting weights between 20-50 lbs and performing tasks such as bending and crouching.
  • Comfortable using kitchen tools like ovens and pizza cutters.
  • Minimum age requirement is 18 years for most roles.
  • Must be authorized to work in the US and provide the necessary documentation.

No prior experience? No problem If you have a willingness to learn, we will equip you with all the necessary training.

Work Schedule for Customer Service Counter Associates

Shifts may begin before opening or conclude after closing, depending on operational needs. Weekend availability is essential, with some locations requiring late-night shifts. Both part-time and full-time roles are available to support a healthy work-life balance.

Interested in Joining Ian's Pizza?

If you are passionate about delicious food, a positive atmosphere, and excellent benefits, we encourage you to consider becoming our next Customer Service Counter Associate. Visit our website to learn more about the application process.

Discover More About Us Get a glimpse of our unique culture by visiting our website and exploring employee reviews online.


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