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Customer Service Associate

2 months ago


Madison, Wisconsin, United States Freddy's Frozen Custard & Steakburgers Full time

Position Overview:

Freddy's Frozen Custard & Steakburgers is in search of enthusiastic Team Members for our ColdLine, where you will play a crucial role in providing exceptional service and delicious treats to our guests.

Your Role: As a vital member of the ColdLine team, you will be the first point of contact for our guests, ensuring that their experience is memorable. Your responsibilities will include welcoming customers, processing their orders, maintaining a clean dining environment, and preparing our signature frozen custard desserts.

Work Schedule:

  • Day-time Cashier: Flexible part-time or full-time shifts available, tailored to fit around school schedules. Example hours include 9:00 AM - 2:00 PM, 10:00 AM - 2:00 PM, or 11:00 AM - 3:00 PM.
  • Evening and Weekend Cashiers: Opportunities for part-time or full-time roles with competitive pay, based on experience and availability to work until late evening hours.

Compensation: Starting pay for day-time positions is $15.00, while evening and weekend roles start at $9.00 - $12.00, depending on experience.

Qualifications:

To excel in this position, candidates should possess the following skills:

  • Exceptional Guest Service
  • Reliability and Dependability
  • Strong Attention to Detail
  • Proactive Initiative
  • Team Collaboration
  • Must be at least 16 years old

Benefits:

  • Enjoyable work environment with friendly colleagues
  • Casual dress code – jeans and company-provided t-shirt
  • Competitive wages based on experience
  • Generous meal discounts
  • Opportunities for career advancement within the company
  • Flexible scheduling to accommodate personal commitments
  • Scholarship opportunities available

At Freddy's, we believe in serving fresh, made-to-order meals that delight our guests. Join us in creating memorable dining experiences with quality food and exceptional service.