Client Support Specialist

2 weeks ago


Newark, Delaware, United States Horizon Services Full time
Customer Service Representative

Are you dedicated to delivering outstanding customer support and resolving challenges? Horizon Services is seeking Customer Service Representatives to become part of our dynamic team.

What we offer:
  • Attractive salary package
  • Flexible working hours tailored to your needs - Remote work options available
  • 10 days of Paid Time Off after three months of employment
  • Performance bonuses of up to $1,000 monthly based on service excellence
  • Ongoing training provided on-site
  • Opportunities for career growth within the company
  • Comprehensive benefits including a 401k plan
Horizon Services has been a reputable provider in plumbing, heating, and air conditioning for over three decades. We take pride in our commitment to customer satisfaction and technical proficiency, fostering a culture that prioritizes people.

Key Responsibilities:
  • Addressing customer inquiries and resolving concerns
  • Maintaining a positive and professional demeanor consistently
  • Engaging with customers through multiple communication channels
  • Processing customer orders and requests efficiently
  • Documenting interactions and complaints accurately
  • Providing insights on customer service improvements
  • Ensuring customer satisfaction through professional support
If you possess at least one year of customer service experience and are skilled in Microsoft Office, we would love to hear from you. This is a full-time role offering a competitive hourly wage of $23.00.

Join Horizon Services and advance your career in customer service. We are excited to connect with you.


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