Client Service Representative
5 days ago
We are seeking a highly skilled and experienced Client Service Professional to join our team at City National Bank. As a key member of our operations team, you will play a critical role in providing exceptional service to our clients and ensuring the smooth execution of day-to-day banking operations.
Key Responsibilities- Client Service and Support: Provide timely and accurate information to clients, resolving inquiries and complaints in a professional and courteous manner.
- Deposit and Credit Operations: Perform day-to-day servicing for clients, including new account openings, wire transfers, account activity, and online banking.
- Relationship Management: Act as a primary liaison between clients and bank staff, ensuring seamless communication and resolution of client issues.
- Risk Management: Identify and escalate potential risks to the appropriate level of authority, ensuring the bank's assets and reputation are protected.
- Product Knowledge: Stay up-to-date on bank products and services, using this knowledge to evaluate new opportunities for growth and recommend beneficial solutions to clients and prospects.
- Problem-Solving and Communication: Resolve problems and answer questions related to client accounts and bank products, providing clear and concise communication to clients and internal stakeholders.
- Education: Bachelor's degree or equivalent.
- Experience: Minimum 2-3 years' experience in client service, banking operations, or banking relationship management support.
- Skills: Strong knowledge of bank policies and procedures, regulatory compliance, and bank products and services. Excellent problem-solving, interpersonal, verbal, and written communication skills.
City National Bank offers a competitive salary, bonus, and commission structure, as well as a comprehensive benefits package and opportunities for professional growth and development.
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Client Service Representative
5 days ago
Newark, Delaware, United States City National Bank Full timeAbout the Role**Job Summary:**We are seeking a highly skilled Client Service Professional to join our team at City National Bank. As a key member of our operations team, you will be responsible for providing exceptional client service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide day-to-day servicing for...
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Customer Service Representative
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