Client Support Specialist
2 weeks ago
Client Support Specialist
Are you enthusiastic about assisting customers and resolving issues? Do you want to advance your career with a company that prioritizes its employees? Discover why so many of our team members and clients endorse Horizon Services.
What We Offer:
- Attractive salary structure
- Flexible working hours tailored to your lifestyle - Opportunities for remote work
- Generous Paid Time Off - 10 days of PTO available after three months
- Performance bonuses up to $1,000 monthly - Your bonuses are based on the excellence of your customer interactions
- Ongoing on-site training
- Opportunities for career growth - We are dedicated to promoting from within and supporting your journey into leadership roles if that interests you.
- Comprehensive benefits package including a 401k plan
At Horizon Services, we have been a reliable name in plumbing, heating, and air conditioning for over three decades, providing exceptional customer service and technical knowledge. Our employees are the foundation of our success, and our people-first culture enables us to uphold the Horizon guarantee with every interaction.
As a Client Support Specialist, you will assist customers by delivering product and service information and addressing any issues they may encounter.
- Maintaining a positive, empathetic, and professional demeanor towards customers at all times.
- Responding swiftly to customer inquiries.
- Engaging with customers through various communication channels.
- Addressing and resolving customer complaints effectively.
- Understanding our products thoroughly to provide accurate information.
- Processing orders, forms, applications, and requests efficiently.
- Documenting customer interactions, transactions, comments, and complaints accurately.
- Coordinating with colleagues as needed.
- Offering insights on the efficiency of the customer service process.
- Supervising a team of junior client support specialists.
- Ensuring customer satisfaction and delivering professional support.
Join us and learn more about how we can support your career growth.
Job Type: Full-time
Compensation: $23.00 per hour
Expected Hours: 40 hours per week
Benefits Include:
- 401(k) with matching
- Dental and vision insurance
- Flexible scheduling
- Health insurance
- Paid time off
- Referral program
Experience Requirements:
- Minimum of 1 year in customer service
- Proficiency in Microsoft Office for at least 1 year
Work Environment:
- Call center and in-person settings
Work Location: In-person
-
Client Relationship Specialist
1 week ago
Newark, Delaware, United States CNB Full timePosition Overview:As a Client Relationship Specialist, you will play a pivotal role in providing exceptional service to our clients and supporting our team.Key Responsibilities:- Serve as the primary point of contact for clients, addressing their needs across various banking operations, including account management, transfers, and online services.- Deliver...
-
Client Care Specialist
3 days ago
Newark, Delaware, United States City National Bank Full timeJob SummaryThe Client Care Specialist is a critical role within City National Bank, responsible for delivering exceptional client service experiences aligned with our brand promise. This position requires a high level of technical and navigational assistance for our online personal products and services, as well as the ability to independently analyze and...
-
Client Support Specialist
2 weeks ago
Newark, Delaware, United States Horizon Services Full timeCustomer Service RepresentativeAre you dedicated to delivering outstanding customer support and resolving challenges? Horizon Services is seeking Customer Service Representatives to become part of our dynamic team. What we offer:Attractive salary packageFlexible working hours tailored to your needs - Remote work options available10 days of Paid Time Off...
-
Legal Support Specialist
2 weeks ago
Newark, Delaware, United States Law Offices of Doroshow Pasquale Krawitz & Bhaya Full timeJob OverviewWe are a dynamic suburban law firm in search of a meticulous and organized individual to fill the role of Legal Support Specialist. This full-time position involves managing front desk operations and providing essential support to our legal team.Key Responsibilities:Handle all incoming telephone inquiries with professionalismCoordinate and...
-
Client Relations Specialist
2 weeks ago
Newark, Delaware, United States CNB Full timePosition Overview:As a Client Service Professional, you will play a crucial role in managing day-to-day client interactions and ensuring exceptional service delivery.Key Responsibilities:1. Serve as the primary point of contact for clients, addressing inquiries related to deposit and credit operations, including account openings, wire transfers, and online...
-
Community Support Specialist
1 week ago
Newark, Delaware, United States Resources for Human Development Full timePosition OverviewThe Community Support Specialist plays a crucial role in ensuring the safety and supervision of individuals with Intellectual Developmental Disabilities and behavioral health backgrounds. This position aims to promote healthy and socially acceptable behaviors while residing in community-based environments. The Specialist will collaborate...
-
Community Support Specialist
1 week ago
Newark, Delaware, United States Kaleidoscope Family Solutions, Inc. Full timeJob OverviewPosition: Community Support SpecialistCategory: Direct Care ServicesEducation Requirement: High School Diploma/GEDJoin Kaleidoscope Family Solutions (KFS) in making a meaningful impact in the lives of individuals with Intellectual and Developmental Disabilities.KEY RESPONSIBILITIESAs a Community Support Specialist, you will:Deliver personalized...
-
Senior Technical Support Specialist
2 weeks ago
Newark, Delaware, United States City National Bank Full timeSENIOR TECHNICAL SUPPORT SPECIALISTWHAT IS THE ROLE?The Senior Technical Support Specialist delivers expert-level assistance and support for desktop systems utilized by team members. This role encompasses general maintenance duties, troubleshooting, and repair of personal computing systems and associated peripherals throughout the organization. The...
-
Bricklaying Support Specialist
2 weeks ago
Newark, Delaware, United States CHB Enterprises LLC Full timeCHB Enterprises LLC is seeking a Bricklaying Support SpecialistEngage in construction tasks involving masonry materials such as bricks, stones, and concrete.Work primarily outdoors, adapting to various weather conditions.Daily work hours may fluctuate based on environmental factors.Typical work hours commence around 7am and conclude by 3:30pm, subject to...
-
Executive Support Specialist
3 days ago
Newark, Delaware, United States TAGHLEEF INDUSTRIES Full timeJob SummaryWe are seeking a highly skilled and experienced Executive Support Specialist to provide comprehensive administrative support to our Chief Operating Officers (COOs) and other senior executives.Key ResponsibilitiesAdministrative Support: Provide high-level administrative support to the COOs and other senior executives, ensuring their schedules are...
-
Executive Support Specialist
1 week ago
Newark, Delaware, United States Jobot Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Executive Assistant to provide comprehensive support to our senior executives at Jobot. This is a fully remote role that offers a great opportunity to work with a mission-based organization that promotes the field and profession of philosophy.Key ResponsibilitiesProvide high-level administrative...
-
Senior Technical Support Specialist
2 weeks ago
Newark, Delaware, United States CNB Full timePOSITION SUMMARYThe Senior Technical Support Specialist offers advanced technical assistance and user support for internal desktop systems utilized by team members.KEY RESPONSIBILITIES- Conducts routine maintenance, troubleshooting, and repairs of personal computer systems and peripheral devices across the organization.- Delivers exceptional on-site support...
-
Executive Assistant
1 week ago
Newark, Delaware, United States Jobot Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Executive Assistant to provide comprehensive support to our senior executives at Jobot. This is a fully remote role that offers a great opportunity to work with a mission-based organization that promotes the field and profession of philosophy.Key ResponsibilitiesProvide high-level...
-
Desktop Support Technician
5 days ago
Newark, Delaware, United States DecisivEdge Full timeJob DescriptionJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at DecisivEdge. As a Technical Support Specialist, you will be responsible for providing technical support to users, troubleshooting hardware, software, and networking issues, and assisting with the installation of software and hardware.Key...
-
Property Restoration Specialist
5 days ago
Newark, Delaware, United States BELFOR Holdings Full timeBELFOR Holdings is a leading provider of property restoration and disaster recovery services. We are seeking a highly skilled and dedicated individual to join our team as a Property Restoration Specialist.About UsBELFOR Holdings is a progressive company with a strong commitment to restoring property and lives affected by disasters. Our team members are a...
-
Medical Support Specialist RN
3 days ago
Newark, Delaware, United States BioLife Plasma Services Full timeAbout the Role:As a Medical Support Specialist RN at BioLife Plasma Services, you will play a vital role in ensuring the safety and well-being of our donors. Your primary responsibility will be to determine donor eligibility to donate plasma, manage donor adverse events, review laboratory test results, and notify donors of unsuitable test results.Key...
-
Client Service Representative
3 days ago
Newark, Delaware, United States City National Bank Full timeAbout the Role**Job Summary:**We are seeking a highly skilled Client Service Professional to join our team at City National Bank. As a key member of our operations team, you will be responsible for providing exceptional client service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide day-to-day servicing for...
-
Production Equipment Specialist
2 weeks ago
Newark, Delaware, United States Aerotek Full timeJob OverviewPosition Title: Production Equipment SpecialistWe are looking for a meticulous and skilled Production Equipment Specialist to become a vital part of our manufacturing team. The selected candidate will oversee the setup, operation, and upkeep of machinery essential to our production processes. The ideal individual will ensure that all equipment...
-
Client Service Representative
3 days ago
Newark, Delaware, United States City National Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Service Professional to join our team at City National Bank. As a key member of our operations team, you will play a critical role in providing exceptional service to our clients and ensuring the smooth execution of day-to-day banking operations.Key ResponsibilitiesClient Service and...
-
Mechanical Maintenance Specialist
2 weeks ago
Newark, Delaware, United States Bowe Systec North-America Inc Full timePosition OverviewThe Mechanical Maintenance Specialist is essential in delivering technical assistance and training across all product lines at Bowe Systec North-America Inc. This role serves as the primary contact for clients, effectively diagnosing and resolving mechanical, hardware, software, and system challenges in accordance with established company...