Legal Support Specialist

1 week ago


Albany, New York, United States moxieit Full time
Job OverviewPosition Title: Legal Support Specialist

Service Location: Albany, NY

Work Schedule:
Monday to Friday, 8:30 AM - 4:30 PM (Full-Time)

Role Summary:
In this position, you will play a crucial role in assisting with the management, examination, and resolution of consumer complaints related to utility services.

Qualifications:
Prior experience or training as a legal assistant, paralegal, or investigator is advantageous. A high school diploma is mandatory, while a college degree (Associate's or Bachelor's) is preferred.

Essential Skills and Experience:

1. Proven experience in investigating consumer protection or customer service issues within a legal or semi-legal environment.
2. Familiarity with conducting inquiries related to energy, telecommunications, or water services.
3. Proficient in utilizing customer relationship management systems.



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