Administrative Customer Service Coordinator

4 days ago


Salt Lake, Utah, United States Alsco Full time

Job Summary:

The Administrative Customer Service Coordinator is responsible for providing exceptional customer service by handling inbound customer calls and coordinating the flow of information to the appropriate Alsco branch location. This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:

  • Receive and assess customer calls, providing courteous and professional responses to resolve customer concerns
  • Analyze and escalate tasks as needed to solve customer issues
  • Partner with branch service employees to provide communication and information to successfully accomplish customer service requests
  • Maintain accurate call logs, customer notes, and tasks in the computer system
  • Perform outbound follow-up calls to ensure continued customer satisfaction
  • Assist with data entry and accounts payable review as needed
  • Provide general office support, including maintaining files, emailing invoices to customers, and other clerical duties

Requirements:

  • Exceptional telephone skills, with a focus on professionalism, patience, and listening
  • Excellent internal and external customer service and relationship building skills
  • Ability to work independently and as part of a team, with minimal supervision
  • Effective time management and organizational skills, with the ability to multi-task
  • Computer skills, including keyboarding, 10-key, and MS Office
  • Excellent verbal and written communication skills in English

Education and Experience:

  • High school diploma or equivalent
  • 1-2 years of reception or customer service experience preferred

Physical Requirements:

  • Indoor office environment
  • Minimal travel for training opportunities


  • Salt Lake, Utah, United States Alsco Full time

    Administrative Customer Service CoordinatorPosition Overview:Manage incoming calls and deliver prompt solutions to client inquiriesCollaborate with various branch offices to address client issuesKeep detailed records of calls and customer interactions in the databaseConduct follow-up calls to guarantee client satisfactionSupport data entry tasks and review...


  • Salt Lake, Utah, United States Alsco Full time

    Position Title: Receptionist Administrative Customer Service CoordinatorJob Category: ServiceRequisition Number: ADMIN024512Company Overview:Alsco Uniforms has been a pioneer in the uniform and linen rental sector since 1889. With a global presence serving over 350,000 clients across 13 countries, we are dedicated to enhancing every facet of the customer...


  • Salt Lake, Utah, United States Alsco Full time

    Position Title: Receptionist Administrative Customer Service CoordinatorJob Category: ServiceJob Overview:Alsco Uniforms has been a pioneer in the uniform and linen rental sector since 1889, evolving into a global leader serving over 350,000 clients across 13 nations. Our mission is to enhance every facet of the customer experience, ensuring we meet their...


  • Salt Lake, Utah, United States Alsco Full time

    Administrative Customer Service CoordinatorPosition Overview:Handle incoming calls and deliver prompt responses to client inquiriesCollaborate with various branch offices to address client issuesKeep detailed records of calls and customer interactions in the databaseConduct outbound follow-up calls to verify client satisfactionSupport data entry tasks and...


  • Salt Lake, Utah, United States Alsco External Full time

    Classification Non-Exempt Wage Range $19-$21 About Us We are Alsco Uniforms, a pioneer in the uniform and linen rental industry since 1889. As a global leader, we proudly serve over 350,000 clients across 13 countries. Our mission is to enhance every aspect of the customer experience, ensuring we meet their diverse needs effectively. Our workforce is the...


  • Salt Lake, Utah, United States Alsco Full time

    Company OverviewAlsco Uniforms has been a pioneer in the uniform and linen rental industry since its inception in 1889. With a commitment to enhancing customer experiences, we proudly serve over 350,000 clients across 13 countries. Our workforce is the backbone of our success, driving our continuous improvement and strong financial performance.Position...


  • Salt Lake, Utah, United States Spherion Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to provide exceptional support to our Operations Manager, engineering team, and internal stakeholders. As the first point of contact, you will ensure seamless day-to-day operations, maintain confidentiality, and deliver outstanding customer service.Key...


  • Salt Lake, Utah, United States University of Utah Full time

    Job SummaryAs a key member of the University of Utah's Division of Pediatric Neurosurgery team, the Administrative Coordinator will provide complex administrative support to ensure the smooth operation of the division.ResponsibilitiesProvide administrative support to the division's leadership and staff, including preparing and editing documents, reports, and...


  • Salt Lake, Utah, United States Logisteed America, INC Full time

    Job OverviewAre you prepared to contribute to a leading organization in the Freight Forwarding and Contract Logistics sector, where employees are valued as the most significant asset?LOGISTEED-America is dedicated to providing exceptional transportation and logistics solutions while striving to create a positive impact for future generations. We are seeking...


  • Salt Lake, Utah, United States Alsco External Full time

    Classification Non-Exempt Wage Range $19-$21 About Us We are Alsco Uniforms, a pioneering company in the uniform and linen rental sector since 1889. With a presence in 13 countries and over 350,000 clients, we are committed to enhancing every facet of the customer experience. Our dedicated workforce is the cornerstone of our success, driving our...


  • Salt Lake, Utah, United States J.S. Held Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Administrative Analyst to join our Forensic Architecture and Engineering team at J.S. Held. This is a unique opportunity for a motivated and organized individual to take on a variety of tasks and responsibilities, working closely with our team to provide exceptional support.Key...


  • Salt Lake, Utah, United States The Norland Group Full time

    Position OverviewContract Duration: 6 Months - potential for extensionThe Senior Executive Administrative Coordinator will provide comprehensive administrative support to the Vice President of Engineering, demonstrating the ability to foresee, anticipate, and fulfill the operational requirements of the office.Key responsibilities include:Managing the...


  • Salt Lake, Utah, United States City of Salt Lake City Utah Full time

    About the Role:The City of Salt Lake City Utah is seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will provide administrative support to our executive staff, ensuring the smooth operation of our office.Key Responsibilities:Take accurate and detailed meeting minutesManage...


  • Salt Lake, Utah, United States Utah Department of Human Services Full time

    Job Overview The Utah Department of Human Services is in search of a skilled professional with exceptional coordination abilities to fill the position of Administrative Operations Coordinator (Agency Information Security Officer I). This role involves overseeing agency activities related to records request denials, information access appeals, risk...


  • Salt Lake, Utah, United States Utah Department of Human Services Full time

    Job Overview The Utah Department of Human Services is seeking a skilled individual with exceptional coordination abilities to fill the position of Administrative Operations Coordinator (Agency Information Security Officer I). This role involves overseeing agency initiatives related to records request denials, information access appeals, risk evaluations,...


  • Salt Lake, Utah, United States Swipejobs Full time

    Job OverviewJoin Our Team!Position Summary:We are seeking a dedicated individual to provide comprehensive clerical and administrative assistance. Your responsibilities will include:Drafting and finalizing correspondenceWelcoming visitors and managing appointmentsOrganizing meetings and maintaining organized filing systemsExecuting special projects as...


  • Salt Lake, Utah, United States Energy Exemplar Full time

    Job OverviewPosition: Part-Time Performance & Culture Administrative AssistantSalary: Competitive hourly rate based on experienceAbout Energy ExemplarEnergy Exemplar is at the forefront of transforming energy decision-making worldwide. Our advanced simulation software, including PLEXOS and Aurora, empowers organizations to navigate the complexities of modern...


  • Salt Lake, Utah, United States Wealth Management CPAs Full time

    Job Summary:Wealth Management CPAs is seeking a highly skilled and detail-oriented Receptionist to join our team. As a Receptionist, you will be responsible for providing exceptional customer service to our clients and prospects, ensuring smooth day-to-day operations, and maintaining a professional and organized office environment.Key...


  • Salt Lake, Utah, United States Caliber Collision Centers Full time

    Job SummaryAs a Customer Service Consultant at Caliber Collision Centers, you will be responsible for providing exceptional customer service experiences to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesCustomer Service: Provide World...


  • Salt Lake, Utah, United States Energy Exemplar Full time

    Job OverviewPosition: Part-Time Performance & Culture Administrative AssistantSalary: $ per hour DOEAbout Energy ExemplarEnergy Exemplar is at the forefront of empowering transformative energy decisions globally. As the market leader in optimization-based energy market simulation, our innovative software suite, including PLEXOS and Aurora, is utilized across...