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School Accounts Representative

2 months ago


Arlington, Virginia, United States Close Up Foundation Full time

{"h1": "School Accounts Representative Job Description", "p": "At Close Up Foundation, we are seeking a highly skilled School Accounts Representative to join our Finance department. As a key member of our team, you will provide exceptional customer service to our customers and internal staff, ensuring timely and accurate processing of payments and accounts.", "ul": [{"li": "Provide courteous and high-quality service to customers and internal staff via phone, email, and web chat."}, {"li": "Manage call volume and respond to customer inquiries in a timely and professional manner."}, {"li": "Process payments and accounts, including setting up payment arrangements and researching account variances."}, {"li": "Maintain accurate records of collection efforts and communicate with customers regarding outstanding balances."}, {"li": "Collaborate with other departments to ensure seamless collection and payment processes."}], "h2": "Requirements", "ul": [{"li": "Bachelor's degree from an accredited college or university."}, {"li": "At least one year of experience in a high-volume customer service environment, preferably with payment processing experience."}, {"li": "Excellent active listening and written communication skills."}, {"li": "Clear and confident voice, with a pleasant phone manner."}, {"li": "Intermediate proficiency in MS Outlook, MS Excel, and MS Word."}, {"li": "Authorization to work in the U.S. for any employer."}], "h2": "What We Offer", "p": "As a School Accounts Representative at Close Up Foundation, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package. If you are a motivated and detail-oriented individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.", "h3": "How to Apply", "p": "To apply, please upload a cover letter and resume to our website. We look forward to hearing from you"}, "lang_code": "en"