Patient Service Representative
1 week ago
About the Role:
We are seeking a highly skilled and patient-focused individual to join our team as a Patient Service Specialist at NovaCare Rehabilitation. As a key member of our front desk team, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.
Key Responsibilities:
- Greet and register new patients, providing them with a warm and welcoming experience
- Schedule patient appointments and manage their schedules with ease
- Communicate effectively with patients, providers, and other stakeholders to ensure seamless care coordination
- Collect co-pays and manage patient payments in a timely and efficient manner
- Provide patients with important information about their next appointment and respond to their inquiries in a prompt and professional manner
Requirements:
- High School Diploma or equivalent required
- 1 year of front desk experience and 1 year of medical office experience preferred
- Insurance verification experience and scheduling experience a plus
Physical Demands:
- Ability to walk, stand, bend, and reach consistently throughout the workday
- Manual dexterity to enable typing and use of office equipment
- Ability to lift up to 25lbs and carry office supplies
- Visual acuity and hearing sufficient to maintain accurate records and communicate effectively
About NovaCare Rehabilitation:
We are a leading provider of rehabilitation services, committed to delivering exceptional care and service to our patients. We are an equal-opportunity employer and welcome applications from diverse candidates who share our values and commitment to excellence.
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