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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a GreenDrop Site Attendant - Customer Service Representative. In this role, you will be responsible for providing exceptional service to our donors, ensuring a positive and efficient experience for all customers.
Key Responsibilities- Interact with donors in a friendly and professional manner, using a positive and optimistic approach.
- Acquire donations from donors using a tablet and company iPad, while maintaining a clean and organized workspace.
- Assist truck drivers during donation pick-ups and ensure the site is stocked with necessary tools and supplies.
- Maintain the cleanliness of the site, both inside and outside, and perform other duties as assigned by the manager.
- Ability to work independently without continuous supervision.
- Strong communication and interpersonal skills, with the ability to interact with people from diverse backgrounds.
- Positive mindset, punctuality, and a strong sense of urgency.
- Able and willing to lift up to 50lbs continuously throughout the day.
- Ability to work in outside conditions within different seasons.
GreenDrop is a for-profit company that accepts donations on behalf of local nonprofits, paying them for the items collected. We help protect the planet by keeping millions of reusable items out of landfills every year.
