Asphalt Paving Solutions Specialist

7 days ago

Durham, North Carolina, United States Chemtek Full time
Job Description

At Chemtek, we're revolutionizing the asphalt paving sector by being the most responsive and customer-centric solutions partner. Our innovative approach to engaging, educating, and expanding our user base has captivated the industry, amassing thousands of followers and over a billion views. This groundbreaking strategy has generated an overwhelming influx of leads, pushing the boundaries of what we thought possible and significantly outpacing our current capacity to respond.

We're seeking a highly organized and outgoing Account Manager who can grow and manage our Mid-market Business through sales, technical support, and education. The ideal candidate will be able to sustain the high standards our customers expect and thrive in a non-stop, 24/7/365 environment.

Key Responsibilities
  • Lead Engagement and Outreach: Quickly follow up on leads and reach out to potential clients, introducing them to Chemtek's top-notch asphalt paving solutions.
  • Customer Success Management: Ensure the success of clients by providing guidance on product selection and offering consistent follow-up support regarding product usage and application.
  • Build Relationships: Establish and maintain strong relationships with potential and existing customers, showing genuine interest in their needs and challenges.
  • CRM Data Management: Log all sales activities, future tasks, and customer insights in Salesforce, using it to manage activities and plan the day.
  • Consultative Selling: Establish one-on-one relationships with customers, positioning oneself as a trusted advisor and providing personalized recommendations for cross-selling and upselling new products.
  • Order Closing: Effectively close orders generated from inbound leads through direct sales efforts, maximizing conversion rates and revenue.
  • Collaboration: Work closely with the Small Business Sales Team to spot and grab new business opportunities.
  • Customer First Attitude: Deliver fast and responsive customer support, addressing inquiries, concerns, and issues without delay.
  • Market and Product Expertise: Get to know the market and our customers' needs inside out, being part of their world and knowing Chemtek products to confidently answer questions and solve problems.
  • Build Recurring Revenue: Strategically build and nurture a book of business focusing on generating annual recurring revenue, ensuring long-term revenue stability, growth, and income.
Requirements
  • Educational Background: A college degree is a plus, but what's more important is your drive and ability to succeed.
  • Sales Experience: Minimum of 2 years' of proven experience in a prospect or customer-facing sales or support role, showcasing the ability to engage effectively with clients and prospects.
  • CRM Proficiency: Proficient with Salesforce or equivalent CRM software, with hands-on experience managing customer data, pipelines, and sales activities.
  • Tech-Savvy: Comfortable using technology like Salesforce, Slack, and Outlook.
  • Business Development Skills: Ability to proactively generate new business opportunities and cultivate long-term relationships with clients, leveraging a strategic approach to identify and capitalize on sales prospects.
  • Organizational Skills: Super organized and detail-oriented, great at juggling different lead sources and keeping things accurate while prioritizing tasks smoothly.
  • Presentation Skills: Excellent presentation skills with the ability to ask questions, identify with the prospect or customer as a consultant and business partner to solve problems.
  • Expert Deal-Closing Skills: Demonstrates superior proficiency in closing deals and negotiating agreements, leveraging persuasive techniques and a deep understanding of client requirements to secure successful outcomes.
  • Great Listener: Demonstrates the ability to be a great listener on sales calls, sharp at picking up important details to really get what customers need and want.
  • Work Ethic: Ready to thrive in a non-stop, 24/7/365 environment.
  • Competitive Spirit: You have a strong desire to win and be the best in your field.
  • Energy and Curiosity: High energy and a curious mind that always wants to learn more.
  • Eagerness to Learn: You're passionate about becoming an expert in your area.
  • Resilience: Can handle making 80 to 100 calls a day without losing steam.
  • You're an overachiever. You never quit, never take no for an answer, and ultimately succeed in everything you do.
What We Offer
  • Commission and Bonus Based On Performance
  • Annual Incentive Trips for Top Performers
  • Professional development seminars, lunch-and-learns, and one on one training with managers
  • Health Insurance and Expense Reimbursement for Family
  • Holidays with 8 Days at Christmas, Paid Time Off, Sick Time, Vacation
  • Paid Time Off for Volunteer Activities
  • 401 K with Company Contribution
  • Company Events for You and Your Family
  • Free Covered Parking
About Us

Chemtek is a family-owned and operated company with next-generation ideas and innovation providing unique chemical solutions to the road construction and aviation industries. As we grow, we're seeking dedicated hard-working individuals who share our ideals of working hard, taking ownership, and really enjoying getting up and going to work. Life is fun, work is challenging, and new opportunities are always right around the corner. Be part of a Team that will appreciate your part in our success.

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