IT Solutions Specialist

4 days ago


Durham, North Carolina, United States K2 Staffing Full time
Job Description

Our client, a leading IT Solutions Company, is seeking a highly skilled IT Technician Level III to join their team in Durham, NC. As a key member of the team, you will be responsible for providing exceptional technical support and solutions to clients.

Key Responsibilities
  • Collaborate with sales teams to provide pre- and post-sales support, including discovery meetings, site visits, proposals, and presentations.
  • Deploy and manage Windows Servers and Active Directory.
  • Design and implement Local Area Networks.
  • Implement and monitor network security.
  • Optimize and maintain network software and hardware.
  • Build and deploy file servers and cloud computing solutions.
  • Configure and deploy VOIP solutions.
  • Perform network infrastructure troubleshooting.
  • Manage Microsoft Exchange Server.
  • Provide telephone solutions.
  • Monitor alert systems and take appropriate action as per guidelines.
Requirements
  • Minimum of 4 years of hands-on experience configuring, troubleshooting, and repairing networking equipment, Windows servers, and workstations.
  • Three years of experience in a client-facing environment, such as sales engineering.
  • Excellent verbal and written communication skills and the ability to work with clients at a business level.
  • Possesses strong organizational and time-management skills.
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs.
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player.
  • Strong understanding of technology and business productivity systems.
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills.
Preferred Qualifications
  • CompTIA Net+ and/or CompTIA Security+.
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert).
  • CCNA or CCIE-Cisco certifications.

Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training. Employment Type: Full time Location: Durham, NC



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