Child Welfare Training Specialist

2 weeks ago


Durham, North Carolina, United States raag solutions Full time

Job Summary:

As a key member of the Raag Solutions team, we are seeking a highly skilled Child Welfare Training Specialist to support the implementation of our Child Welfare training modules. This role requires a strong ability to analyze complex systems and develop effective training solutions.

Key Responsibilities:

  • Analyze the Child Welfare Information System (CWIS) functionality to develop and deliver classroom and eLearning courses.
  • Work closely with the Training Lead, Business Teams, Agile Teams, Development Team, and subject matter experts to understand requirements and design training solutions.
  • Develop and maintain Adobe FrameMaker templates and scripts, and revise training materials for instructional training of adult learners.
  • Provide effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer Child Welfare programs in the CWIS.
  • Support statewide travel up to 30% of the time, including some evenings and weekend days, to facilitate training and implementation.

Requirements:

  • Strong analytical and problem-solving skills.
  • Ability to design and deliver effective training solutions.
  • Excellent communication and facilitation skills.
  • Experience working with complex systems and developing training materials.
  • Ability to travel up to 30% of the time.


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