Business Support Manager
3 days ago
We are seeking a highly experienced Office Operations Manager to join our team at Sterile Services Co. The successful candidate will be responsible for overseeing the daily operations of our office, managing office resources, and ensuring smooth operations in our busy office environment.
Main Responsibilities:
- Oversee and coordinate day-to-day office operations, including facilities management, supplies procurement, and maintenance of equipment and systems.
- Manage office budgets and expenses, and negotiate contracts with vendors and service providers to ensure cost-effective solutions.
- Supervise administrative staff, including receptionists, administrative assistants, and office support personnel, and provide guidance and support as needed.
- Implement and maintain efficient office policies and procedures, ensuring compliance with company guidelines and regulatory requirements.
- Coordinate and schedule meetings, appointments, and travel arrangements for executives and staff members.
- Assist in the recruitment and onboarding process of new employees, including coordinating orientation programs and maintaining employee records.
- Manage office correspondence, including emails, phone calls, and mail distribution, ensuring timely and accurate responses.
- Maintain and update office policies, employee handbooks, and other relevant documentation.
- Foster a positive and inclusive office culture by organizing employee engagement activities, events, and celebrations.
- Address employee concerns, provide support, and escalate issues as necessary to maintain a harmonious and productive work environment.
Requirements:
- Bachelor's degree in business administration, management, or a related field. Relevant experience may be accepted in lieu of a degree.
- Proven experience as an Office Operations Manager or in a similar role, with a track record of effectively managing office operations.
- Strong organizational and multitasking skills to handle multiple responsibilities and prioritize tasks in a fast-paced environment.
- Excellent communication and interpersonal skills to interact with employees at all levels and external stakeholders.
- Proficiency in using office productivity software, such as Microsoft Office Suite (Word, Excel, PowerPoint), and familiarity with office management systems.
- Strong problem-solving and decision-making abilities to address issues and make informed judgments.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Knowledge of health and safety regulations and procedures to ensure a safe and compliant work environment.
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