Sales Account Executive

4 weeks ago

Des Moines, Iowa, United States UPS Full time

At UPS, we're looking for a talented Sales Account Executive to join our team. As a key member of our sales team, you will be responsible for developing and managing a portfolio of customers in business-to-business (B2B) and business-to-consumer (B2C) within a specific geographical area.

This role involves analyzing customers' current supply chain needs to create appropriate solutions and promptly responding to customers' requests. You will be responsible for maintaining and growing a book of business, introducing new products and services, and expanding business opportunities within customer accounts.

The ideal candidate will have a basic understanding of products, services, and customer-facing technology solutions offered by UPS, as well as industry and financial trends impacting UPS and/or customers' organizations. You will work with others to research stakeholders' and key decision-makers' needs, requirements, and perspectives, and describe customer characteristics, preferences, history, processes, and constraints.

Responsibilities:

  • Maintains and grows a book of business (e.g., ground, air, international)
  • Introduces new products and services and expands business opportunities within customer accounts
  • Tracks sales performance to objectives
  • Monitors account statistics and qualifies internal sales leads to identify opportunities and create an effective sales strategy
  • Utilizes resources and account history to prepare for sales calls
  • Submits pricing requests and analyzes price quotes
  • Develops standard operating procedures (SOPs), generates standard and customized reports and queries, accesses appropriate databases, and interprets and clarifies data

Requirements:

  • Demonstrates a basic understanding of products, services, and customer-facing technology solutions offered by UPS
  • Describes general customer profiles targeted by the company
  • Understands industry and financial trends impacting UPS and/or customers' organizations
  • Possesses basic understanding of competitor's tactics, product/service offerings, and strategies
  • Works with others to research stakeholders' and key decision-makers' needs, requirements, and perspectives
  • Describes customer characteristics, preferences, history, processes, and constraints
  • Possesses ability to use negotiation techniques in less complex situations
  • Recognizes the potential impact of negotiation proceedings on the business
  • Gains consensus from involved parties
  • Recognizes when customers are having issues and identifies resolution to basic customer issues and recommends solutions
  • Establishes and maintains entry-level contacts in customer organizations
  • Builts relationships to further understand customers' business and objectives
  • Demonstrates a basic understanding of supply chain concepts and identifies issues within a supply chain
  • Experience with Business to Business or Business to Consumer sales
  • Willing to travel, as required
  • Experience using Microsoft products
  • Bachelor's Degree (or internationally comparable degree)

Basic Qualifications:

  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S.

Other Criteria:

  • UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity, or any other characteristic protected by law.

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