Hospital Account Manager
1 week ago
The Hospital Account Manager plays a crucial role in driving account retention by effectively managing and servicing existing hospital accounts. This involves providing ongoing education to customers on the order process, marketing, compliance, and resolving service issues in support of several hospital accounts.
Key Responsibilities:
- Manage customer relationships to ensure customer needs are met
- Partner with Hospital Account Executives to analyze opportunities in existing accounts and jointly sell specialty/esoteric tests within targeted accounts
- Resolve account-specific service issues in collaboration with Hospital Account Executives
- Facilitate, prioritize, and resolve customer service issues with internal operations units
Requirements:
- Bachelor's degree in Business, Marketing, or Life Sciences
- Strong planning and organizational skills
- Solid PC skills, including Microsoft software
Preferred Qualifications:
- Three years of experience in sales or account ownership
- Ability to travel for extended periods (2-3 weeks) for training
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