Claims Branch Representative
1 week ago
Position Overview
Auto-Owners Insurance, a highly regarded insurance provider, is on the lookout for a dedicated claims representative to manage entry-level insurance claims with close oversight. This role encompasses the entire claim process, including investigation, assessment, and resolution. The representative will provide support to agents, policyholders, and other stakeholders to ensure claims are processed accurately and efficiently.
Key Responsibilities
Conduct investigations, assess, and resolve entry-level insurance claims Familiarize oneself with insurance policies, endorsements, and forms to build foundational knowledge of the Company's insurance offerings Adhere to the Company's claims handling protocols Cultivate entry-level negotiation and settlement skills Develop the ability to effectively meet the needs of agents, policyholders, and other parties Engage with claimants, legal representatives, and third-party entities Acquire specialized skills, including estimating and utilizing designated software for loss assessment Obtain and maintain an adjuster's license(s) as mandated by law within the timeframe set by the Company or legal standardsRequired Qualifications
Bachelor's degree or equivalent experience in property/casualty claims management Strong organizational skills, ability to multitask, and make independent decisions Excellent communication skills, both written and verbal Proficient in report writing and correspondence Capability to resolve complex issues Commitment to confidentiality and data security Ability to interact effectively with a diverse range of individuals Competence in handling mathematical tasks, including geometry and financial calculations Valid driver's license and a driving record that aligns with the Company's underwriting standards Ongoing development of product knowledge through participation in approved educational initiativesEmployee Benefits
Auto-Owners offers a comprehensive array of career opportunities, fostering a supportive work environment, structured training programs, and mentorship. Alongside a competitive salary, the Company provides a matched 401(k), a fully-funded pension plan (upon vesting), and bonus opportunities. Employees also enjoy generous paid time off, including holidays, vacation days, personal time, and sick leave. If you seek fulfilling work in a collaborative atmosphere, Auto-Owners is an excellent choice.
Equal Opportunity Employer
Auto-Owners Insurance is committed to equal employment opportunities. The Company hires, transfers, and promotes based on ability, without regard to disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity, national origin, or any other factor contrary to federal, state, or local law.
*Eligibility to work in the U.S. without current or future sponsorship is a requirement.
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