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Branch Operations Manager

2 months ago

Des Moines, Iowa, United States Crane Payment Innovations Full time

Branch Sales Manager

Location: IA, Des Moines

Department: Management

Employment Type: Full Time

At Crane Payment Innovations, you will be an integral part of our inclusive and collaborative culture, partnering with over 3,000 global associates across 110 countries and currencies. We are seeking a dedicated Branch Manager to join our team in the Des Moines, Iowa area.

Key Responsibilities:

  • Drive branch growth and profitability by achieving sales and service objectives.
  • Foster and uphold a high-quality sales and service environment.
  • Recruit, lead, supervise, evaluate, and motivate team members.
  • Support outside sales representatives within designated territories.
  • Engage in direct selling to key branch accounts and within your geographical area.
  • Demonstrate a proven history of pipeline development and consistently meeting or exceeding sales targets.
  • Exhibit comfort with significant prospecting to uncover new business opportunities.
  • Emphasize a proactive approach to developing new accounts while maintaining existing relationships.
  • Close quick-turn sales while nurturing longer-term deals.
  • Effectively manage time to meet daily sales objectives and metrics.
  • Work independently and collaboratively as a proactive member of sales teams.
  • Plan daily and weekly activities to achieve sales goals.
  • Build long-lasting relationships with key decision-makers within client organizations.
  • Align company solutions with customer needs.
  • Train company employees and customer end-users on product usage.
  • Demonstrate tenacity, creativity, and determination in overcoming challenges.
  • Oversee and manage the operational functions of the branch.
  • Provide direction, delegation, and motivation to branch staff to achieve business objectives.
  • Monitor branch fiscal performance against budgetary goals.
  • Control branch expenditures and costs.
  • Ensure all customers receive exceptional service from company associates.
  • Perform additional duties as required.

Qualifications:

  • Bachelor's degree preferred.
  • 5+ years of sales experience with a demonstrated record of meeting or exceeding sales quotas.
  • Supervisory experience is advantageous.
  • Thorough understanding of the sales process.
  • Impeccable integrity and ability to access highly secured environments.
  • Occupational licenses may be required based on territory/accounts.
  • Ability to comprehend mechanical and software technologies and navigate complex issues when engaging tech-savvy clients.
  • Strong product and industry knowledge for both new and existing offerings.
  • Attention to detail and strategic thinking capabilities.
  • Excellent mathematical skills for data processing and understanding ROI implications.
  • Proficient in MS Office applications, CRM systems, and internet search engines.
  • Personable and approachable, able to interact effectively with diverse personalities.
  • Comfortable engaging with high-level decision-makers.
  • Confident, competitive, and naturally driven.
  • Resilient, able to handle rejection and setbacks with grace.
  • Extroverted and positive, even in challenging situations.
  • Able to present effectively in group settings.
  • Exceptional customer service and networking skills.
  • Strong ability to read and respond to body language and verbal cues.
  • Professional demeanor and exceptional organizational skills.
  • Able to prioritize work and manage multiple projects simultaneously.
  • Self-motivated and capable of completing assignments independently.
  • Ability to meet project deadlines and complete reports and sales contracts without ongoing assistance.
  • Experience in planning and executing group training sessions.
  • Ability to mentor employees regarding career and professional development.
  • Develop strong internal relationships with key company personnel and departments as needed.
  • Willingness to travel within assigned sales territory 70% of the time.
  • Variable overnight travel estimated at 10-20%.
  • Extensive day travel within territory by car.
  • Required to attend periodic sales training at the corporate office.
  • Physical ability to lift, push, or carry a minimum of 50 pounds.
  • Engage in phone or desk work up to 30% of the time for computer tasks, proposal preparation, and appointment setting.
  • Able to stand for extended periods while servicing equipment.