Current jobs related to Senior Branch Operations Manager - Des Moines, Iowa - Central Bank

  • Divisional Director of Operations

    2 weeks ago

    Des Moines, Iowa, United States Bickford Senior Living Full time

    Divisional Director of OperationsBickford Senior Living is seeking a seasoned leader to join our team as a Divisional Director of Operations. As a key member of our senior leadership team, you will be responsible for driving the culture and performance of our division of branches within Bickford's portfolio.Key Responsibilities:Supervise and direct Branch...

  • Branch Manager II

    2 weeks ago

    Des Moines, Iowa, United States Central Bancompany Full time

    Job Title: Branch Manager IICentral Bank is seeking a highly skilled and experienced Branch Manager II to lead our branch operations and provide exceptional customer service. As a key member of our team, you will be responsible for driving branch growth, managing a team of retail staff, and ensuring the efficient daily operation of the branch.Key...

  • Branch Manager II

    2 weeks ago

    Des Moines, Iowa, United States Central Bancompany Full time

    Job Title: Branch Manager IIJob Summary:The Branch Manager II will provide leadership and support to ensure the superior service is provided to all internal and external customers. This role is responsible for the growth of the branch based on strategic plans of Bank ownership.Key Responsibilities:Branch Growth & Marketing (40%)Lead branch marketing...

  • Automotive Branch Manager

    3 weeks ago

    Des Moines, Iowa, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and experienced Automotive Branch Manager to join our team at Sherwin-Williams. As a key member of our leadership team, you will be responsible for leading a team of sales professionals and ensuring the success of our automotive division.Key ResponsibilitiesLead and manage a team of sales professionals to achieve...

  • Healthcare Operations Coordinator

    4 days ago

    Des Moines, Iowa, United States Bickford Senior Living Full time

    Responsibilities:As a key member of our clinical team, you will travel to various locations to support the clinical leader in maintaining regulatory compliance and ensuring positive resident outcomes.You will fill in at branches when leaders are out on vacation or a position is open within the region, ensuring seamless continuity of care.Working closely with...

  • Automotive Branch Manager

    3 weeks ago

    Des Moines, Iowa, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and experienced Automotive Branch Manager to join our team at Sherwin-Williams. As a key member of our retail store management team, you will be responsible for leading a team of sales professionals and ensuring the success of our automotive division.Key ResponsibilitiesLead and manage a team of sales...

  • District Manager

    2 weeks ago

    Des Moines, Iowa, United States VVS Full time

    Job Title: District ManagerWe are seeking a highly skilled District Manager to lead our district's day-to-day operations and drive sales growth. As a key liaison between our headquarters and district branches, you will ensure that each branch runs smoothly and meets projected revenues and sales estimates.Responsibilities:Act as a liaison between the...

  • Customer Service Branch Associate

    7 days ago

    Des Moines, Iowa, United States The Sherwin-Williams Company Full time

    Job SummaryThe Branch Associate is a key member of our team, responsible for delivering exceptional customer service and ensuring the smooth operation of our branch. As a Branch Associate, you will be the face of our company, interacting with customers, processing transactions, and providing support to our team.Key ResponsibilitiesCustomer Service: Provide...

  • Regional Director of Operations

    1 week ago

    Des Moines, Iowa, United States Highmark Senior Living Full time

    Job SummaryHighmark Senior Living is seeking a highly skilled and experienced Regional Director of Operations to lead our senior living operations. This key leadership role will be responsible for providing strategic leadership and direction to our operations teams, ensuring the delivery of high-quality services and experiences to our residents and their...

  • Senior Premier Relationship Manager

    1 week ago

    Des Moines, Iowa, United States BMO Financial Group Full time

    Job DescriptionAs a Senior Premier Relationship Manager at BMO Financial Group, you will be responsible for building and managing a portfolio of mass affluent clients across multiple branch locations. Your primary goal will be to uncover financial needs and provide meaningful solutions in compliance with regulatory and compliance policies.Key...

  • Branch Office Administrator

    1 week ago

    Des Moines, Iowa, United States Edward Jones Full time

    About the RoleWe are seeking a highly skilled and motivated Branch Office Administrator to join our team at Edward Jones. As a key member of our branch team, you will play a critical role in delivering exceptional client service and supporting the financial advisor in achieving their goals.Key ResponsibilitiesDeepen and broaden client relationships through...

  • Customer Service Branch Associate

    1 week ago

    Des Moines, Iowa, United States Sherwin-Williams Full time

    Job SummaryThe Branch Associate - Customer Service role is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position also involves providing customer service and operating tinting, mixing, and color matching equipment as needed.This position is located at Automotive Branch #9301, 1800 E Sheridan...

  • Medication Technician

    3 days ago

    Des Moines, Iowa, United States Bickford Senior Living Full time

    Job Summary:As a Medication Technician at Bickford Senior Living, you will play a vital role in ensuring the health and well-being of our residents. You will be responsible for accurately administering medications, understanding and following the "Six rights of medication administration," and communicating effectively with clinical...

  • Vice President of Operations

    3 weeks ago

    Des Moines, Iowa, United States Search Connections Full time

    Job Title: Vice President of OperationsSearch Connections is seeking a highly skilled and experienced Vice President of Operations to lead our multi-state facilities and drive operational excellence.Key Responsibilities:Develop and execute strategic plans to enhance profitability, productivity, and efficiency across the organizationLead Regional Vice...

  • Senior Director of Operations

    4 days ago

    Des Moines, Iowa, United States Andersen Full time

    Job SummaryWe are seeking a highly skilled Senior Director of Operations to lead our manufacturing operations and drive excellence in safety, quality, delivery, and cost efficiency. As a key member of the Storm Door Business Unit Senior Leadership team, you will direct, lead, and offer input on all aspects of the Storm Door business unit.Key...

  • Business Operations Manager

    3 days ago

    Des Moines, Iowa, United States HDG, Inc. Full time

    The Business Office Manager at HDG, Inc. plays a pivotal role in overseeing the financial functions of the company, ensuring seamless operations and compliance with established procedures.This position is responsible for managing the business office functions, including financial reporting, budgeting, and forecasting. The ideal candidate will have a strong...

  • Senior Network Engineer

    3 days ago

    Des Moines, Iowa, United States HighCloud Solutions Full time

    This senior-level position at HighCloud Solutions supports the organization's computer networking responsibilities by managing firewalls, secure communications, network monitoring, and providing consulting and architecture services for network infrastructure.The Senior Network Engineer will support the organization by managing and optimizing the enterprise...

  • Medical Operations Coordinator

    3 days ago

    Des Moines, Iowa, United States Bickford Senior Living Full time

    About the Role:The Area Health & Wellness Coordinator is a nurse leader who supports clinical operations alongside our RNC at multiple locations throughout the region.Key Responsibilities:Supports clinical operations and maintains regulatory compliance.Works with caregivers to ensure the principles of assisted living and Bickford's culture are integrated...

  • Senior Financial Operations Consultant

    2 weeks ago

    Des Moines, Iowa, United States Motorola Solutions Full time

    Job Title: Senior Consultant, Financial Business OperationsAt Motorola Solutions, we're driven by a shared purpose - to help people be their best in the moments that matter. We're solving for safer by building innovative technologies across our safety and security ecosystem.Department OverviewThe Business Operations team is responsible for overseeing the...

  • Senior Financial Operations Manager

    2 days ago

    West Des Moines, Iowa, United States Athene Full time

    Athene is a leading retirement services company driven to deliver exceptional results.Our company overview emphasizes the importance of teamwork, innovation, and customer satisfaction.We are seeking a Senior Financial Operations Manager to lead a team of financial analysts and drive business growth through strategic financial planning and analysis.Key...

Senior Branch Operations Manager

2 months ago

Des Moines, Iowa, United States Central Bank Full time
Job Overview

POSITION SUMMARY

The Senior Branch Operations Manager will oversee and guide all facets of branch activities to guarantee exceptional service is delivered to both internal and external stakeholders. Ensure that the financial requirements of each client are met promptly, accurately, and courteously. Accountable for the branch's growth in alignment with the strategic objectives set by the bank's ownership.

KEY RESPONSIBILITIES

The primary responsibilities include, but are not limited to the following:

Branch Development & Marketing (40%)

  • Facilitate branch marketing strategies and initiatives as outlined by the Marketing Director.
  • Engage in manager meetings, cross-departmental discussions, and branch financial planning.
  • Actively participate in community events to enhance the bank's visibility and foster new and existing business opportunities.
  • Establish, implement, and meet individual and branch sales targets through customer acquisition, referrals, and relationship retention.
  • Boost branch deposit and loan volumes in accordance with established growth metrics.
  • Stay updated on market trends and competitor activities, reporting significant findings to the Regional Retail Manager.

Team Leadership (30%)

  • Direct and manage the branch retail team; oversee job assignments, performance evaluations, compensation reviews, and training; make recommendations regarding hiring, promotions, and terminations.
  • Guide and mentor branch staff in operational tasks to ensure alignment with departmental goals and budgetary constraints. Conduct team meetings in line with overall strategy.
  • Administer corrective actions for performance issues, with the authority to recommend employee terminations when necessary.
  • Delegate tasks to employees based on their skills and expertise.
  • Exemplify superior customer relations and promote service excellence through coaching and motivation.
  • Identify areas for branch improvement and propose solutions to address challenges and capitalize on growth opportunities.
  • Focus significantly on enhancing customer experience through observations, real-time coaching, recognition, and constructive feedback.

Community Engagement (20%)

  • Act as a representative of the bank in various community initiatives to bolster the branch's and bank's reputation.
  • Collaborate with peers both within and outside the assigned market to exchange best practices, competitive insights, and explore business development opportunities.

Operational Management (10%)

  • Conduct regular audits of retail cash drawers and vault cash, ensuring compliance with monthly branch audit requirements.
  • Maintain accurate vault cash records and oversee cash replenishment and verification processes under dual control.
  • Ensure proficiency in all customer-related systems and software, including maintaining customer records.
  • Assist retail staff in their daily operations, including cash drawer balancing and end-of-day procedures.
  • Support the opening and closing of the branch in accordance with security protocols, including weekend work as needed.
  • Ensure the efficient daily functioning of the branch, covering operations, lending, product sales, customer service, security, and safety in line with bank objectives.
  • Ensure compliance with all policies and federal regulations by retail staff.
  • Oversee all aspects of branch functions, including maintenance, security, and equipment management.
  • Remain knowledgeable about all bank products and services to effectively communicate features and benefits to customers.
  • Perform additional duties as assigned.

EDUCATION & EXPERIENCE

  • A Bachelor's degree is required or equivalent professional experience.
  • A minimum of four (4) years of experience in similar roles is necessary.

Central Bank is an Affirmative Action and Equal Opportunity Employer, maintaining a drug-free workplace and adhering to ADA regulations as applicable.