Experienced Claims Support Representative
2 weeks ago
Claims Service Representative
Are you someone who excels in a dynamic work environment that demands effective multitasking and exceptional organizational abilities? Do you possess a proactive mindset coupled with a positive demeanor? If you have experience in MedPay/PIP and a strong focus on customer service, this Claims Service Representative role may be the ideal opportunity for you.
About Us: At Farm Bureau Financial Services, we prioritize the security of our clients' families, homes, vehicles, and other assets. Our culture is built on principles of integrity, collaboration, enthusiasm, service, leadership, and accountability, which guide our decisions and actions. We take pride in our longstanding commitment to safeguarding the livelihoods and futures of our clients while fostering an environment where our employees can flourish.
Your Responsibilities: In the role of Claims Service Representative - MedPay/PIP, you will be tasked with reviewing, investigating, and assessing medical and Personal Injury Protection (PIP) claim payments. You will represent Farm Bureau positively by negotiating and resolving claims efficiently and fairly with all parties involved. Additionally, you will ensure that claims are settled in compliance with regulations and policy language by verifying the accuracy, necessity, and reasonableness of submitted medical bills. Your duties will include adjusting or denying claims based on deductible amounts and policy limits, taking recorded statements from claimants and witnesses, and collaborating with defense and plaintiff attorneys to reach settlements. It is your responsibility to ensure that only valid claims are approved by reviewing policy details and external medical records to determine applicable coverage.
Qualifications:
- An associate degree or equivalent experience, with a preference for candidates with PIP handling experience.
- Strong negotiation and communication skills are essential for articulating your decisions to insureds, claimants, and agents.
- Maintaining professional and productive relationships with agents, agency managers, policyholders, claimants, medical professionals, attorneys, and others is crucial to enhancing the reputation of the claims department and the company.
- A service-oriented attitude is required at all times.
- Excellent written communication skills are necessary for preparing documentation and reports.
- Willingness to spend a significant portion of your day on the phone while primarily working at a desk.
- You will be expected to stay informed about the Unfair Claims Practice Act, policy knowledge, and other relevant governmental or company regulations.
- The ability to exercise independent judgment and make sound decisions is required for handling more complex claims.
- Willingness to work from our office location.
What We Provide: Joining our team means more than just receiving a competitive salary. You will have access to career development and educational opportunities. We offer an enhanced 401K plan with matching contributions, affordable health, dental, and vision insurance, as well as life and disability coverage. Our benefits also include paid time off for holidays and volunteer activities, along with a workplace culture that values enjoyment. Additional amenities include an onsite wellness facility with fitness classes and programs, a daycare center, and a cafeteria.
Work Authorization: Currently, we are not considering candidates requiring any form of immigration sponsorship now or in the future. Applicants must be authorized to work in the United States on a full-time, permanent basis.
-
Claims Processing Representative
1 week ago
Des Moines, Iowa, United States Auto-Owners Insurance Full timePosition Overview Auto-Owners Insurance, a leading provider in the insurance sector, is on the lookout for a dedicated claims representative to take on a vital role within our organization. This position involves managing entry-level insurance claims with close oversight throughout the entire claims process, which includes investigation, assessment, and...
-
Claims Branch Representative
1 week ago
Des Moines, Iowa, United States Auto-Owners Insurance Full timePosition Overview Auto-Owners Insurance, a highly regarded insurance provider, is on the lookout for a dedicated claims representative to manage entry-level insurance claims with close oversight. This role encompasses the entire claim process, including investigation, assessment, and resolution. The representative will provide support to agents,...
-
Claims Processing Specialist
1 week ago
Des Moines, Iowa, United States Auto-Owners Insurance Full timePosition Overview Auto-Owners Insurance, a leading provider in the insurance sector, is in search of a dedicated claims representative to manage entry-level insurance claims. This role involves close supervision throughout the entire claims process, which includes investigation, assessment, and resolution of claims. The representative will deliver...
-
Advanced Claims Service Advisor
2 weeks ago
Des Moines, Iowa, United States Farm Bureau Financial Services Full timeClaims Service RepresentativeAre you adept at managing multiple tasks in a dynamic work environment? Do you possess strong organizational capabilities and a proactive mindset? If you have prior experience with MedPay/PIP and a robust customer service orientation, this Claims Service Representative role may be an excellent match for you.About Us: At Farm...
-
Property Claims Adjuster
6 days ago
Des Moines, Iowa, United States CCMS & Associates Full timeJob SummaryCCMS & Associates is seeking a highly skilled and experienced Property Claims Adjuster to join our team. As a Field Adjuster, you will be responsible for investigating and resolving property claims in a fair and timely manner.Key ResponsibilitiesConduct thorough property inspections to assess damages and determine claim valuesInvestigate claims by...
-
Claims Care Specialist
2 days ago
West Des Moines, Iowa, United States Homesteaders Life Company Corp Full timeJob Description**About the Role**As a Claims Care Representative at Homesteaders Life Company Corp, you will play a vital role in supporting policyholders, beneficiaries, and other stakeholders throughout the claims process. Your primary responsibility will be to provide exceptional customer service, ensuring a smooth and efficient experience for all parties...
-
Private Investigator
4 days ago
Des Moines, Iowa, United States Lemieux & Associates LLC Full timeJob OpportunityWe are seeking a highly skilled and experienced Claims Investigator to join our team at Lemieux & Associates LLC. As a Private Investigator, you will play a critical role in investigating complex SIU/Claims cases and providing detailed, accurate reports.Responsibilities:Conduct thorough investigations of property theft, vehicle theft, garaging...
-
Field Claims Adjuster
4 days ago
Des Moines, Iowa, United States CCMS & Associates Full timeJob Title: Field Claims AdjusterCCMS & Associates is seeking a skilled Field Claims Adjuster to join our team in the Des Moines area. As a Field Claims Adjuster, you will be responsible for investigating and resolving property and liability claims in a fair and timely manner.Responsibilities:Conduct thorough investigations of property and liability claims,...
-
Property Claims Adjuster
4 days ago
West Des Moines, Iowa, United States IMT Insurance Full timeJob SummaryIMT Insurance is seeking a skilled Property Claim Representative to join our team. As a Property Claim Representative, you will conduct investigations and attempt settlement of claims submitted by policyholders for property losses.Key ResponsibilitiesConduct thorough investigations and examine insurance policies to determine coverageInspect...
-
Insurance Claims Professional
7 days ago
West Des Moines, Iowa, United States Auto-Owners Insurance Full timeJob SummaryAuto-Owners Insurance is seeking an experienced and skilled Claims Examiner to join our team. As a Claims Examiner, you will be responsible for reviewing and monitoring open claims files, providing assistance with coverage, liability, and damage determinations, and ensuring adherence to claim handling guidelines and state's Fair Claims...
-
Claims Operations Manager
2 weeks ago
Des Moines, Iowa, United States ATHENE Full timeWe are Athene, a prominent player in the retirement services sector, dedicated to enhancing the financial futures of individuals and institutions through innovative retirement savings solutions. Our commitment to excellence drives us to continuously raise the bar in our industry.Role Overview:The Claims Operations Manager is responsible for leading the daily...
-
Claims Administration Manager
4 days ago
West Des Moines, Iowa, United States Homesteaders Life Company Corp Full timeJob DescriptionJob Summary:As the Manager of Claims Administration, you will be responsible for the daily operations of the Homesteaders Life Claims Care Team and ensuring efficient, accurate, and timely settlement of Life insurance claims while delivering excellent customer service. Your role will include maintaining compliance with industry regulations,...
-
Claims Quality Assurance Manager
2 weeks ago
Des Moines, Iowa, United States Farm Bureau Financial Services Full timePC Performance Compliance Manager (Claims)About Us: At Farm Bureau Financial Services, we are dedicated to safeguarding the interests of our clients and members, ensuring their families, homes, vehicles, and other assets are well-protected. Our organizational culture is built on principles of integrity, collaboration, enthusiasm, service, leadership, and...
-
Des Moines, IA Investigator
7 days ago
Des Moines, Iowa, United States Lemieux & Associates Full timeJob SummaryLemieux & Associates is seeking an experienced Investigator to join our team in Des Moines, IA. As an Investigator, you will be responsible for conducting complex SIU/Claims investigations, gathering evidence, and providing detailed reports.ResponsibilitiesConduct thorough investigations of property theft, vehicle theft, garaging issues, and...
-
Claims Operations Specialist
16 hours ago
Des Moines, Iowa, United States Carrot Fertility Full timeAbout Carrot FertilityCarrot Fertility is a leading global fertility and family-building platform that provides comprehensive clinical programs for everyone, everywhere. With a strong presence in the market, Carrot's platform delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide.The RoleIn this...
-
Claims Examiner
7 days ago
West Des Moines, Iowa, United States Auto-Owners Insurance Full timeJob SummaryAuto-Owners Insurance is seeking an experienced and skilled Claims Examiner to join our team. As a Claims Examiner, you will be responsible for reviewing and monitoring open claims files, providing assistance with coverage, liability, and damage determinations, and ensuring adherence to claim handling guidelines and state's Fair Claims...
-
Senior Claims Adjuster
2 weeks ago
Des Moines, Iowa, United States Home Interior Services Full timeIntroductionBecome a vital part of our dedicated team at Home Interior Services, where we strive to achieve the best outcomes for our clients and their needs. As a member of our resilient team, you will collaborate with others to redefine excellence in claims management. Role Overview: This position focuses on General Liability, Premises, Litigation, and...
-
Senior Claims Adjuster
2 weeks ago
Des Moines, Iowa, United States Home Interior Services Full timeIntroductionBecome a vital part of our dynamic team at Home Interior Services, where we strive to achieve the best outcomes for our clients' needs. As a member of our dedicated team, you will collaborate with others to set new standards of excellence in claims management. Role Overview: This position focuses on General Liability, Premises, Litigation, and...
-
Claims Management Expert
2 weeks ago
West Des Moines, Iowa, United States Hy-Vee Supermarket Full timePosition Overview:The Claims Management Expert plays a crucial role in supporting the leadership of Claims Management and Risk Management departments. This position is integral to overseeing various workers' compensation and casualty coverage claims.Key Responsibilities:- Assist in the administration of claims processes.- Collaborate with the Directors to...
-
Insurance Claims Analyst
2 weeks ago
West Des Moines, Iowa, United States Hy-Vee Supermarket Full timePosition Overview:The Risk Management Claims Analyst plays a crucial role in supporting the Claims Management and Risk Management departments by overseeing various workers' compensation and casualty coverage claims.Key Responsibilities:- Assist in the management of claims processes to ensure compliance and efficiency.- Collaborate with the Directors of...